Analytics Report

CommunityOne Builders Help

date: 2026-06-01 to 2026-06-07 (UTC)

Executive Summary

The community remains mostly neutral with some negative sentiment stemming from dashboard access issues and security concerns, though overall activity is supported by a significant new user presence.

1

Admin dashboard account compromise

One user reported a compromised admin account that forced a server shutdown, highlighting a medium-severity security risk in dashboard access management.

2

Analytics dashboard 500 errors

The team is investigating reports of internal server errors on the analytics page that are currently preventing users from accessing community data.

3

Onboarding flow verification failure

A break in the automated onboarding process was identified where users are redirected to a survey but remain unverified upon completion.

4

High-volume new user activity

A single new user contributed 12 valuable messages this week, signaling strong initial engagement despite technical friction in other areas.

5

Moderation tool v2 development

The team has initiated development on an updated version of the moderation tools to address specific user feedback regarding current functionality.

Weekly Metrics

Topline comparisons across the completed UTC reporting window.

Metric 8-wk trend This week Prev week 4 wk ago Δ vs prev Δ vs 4w
People Joined 75 69 62 ▲ 8.7% ▲ 20.97%
People Left 66 41 49 ▼ 60.98% ▼ 34.69%
Messages Sent 338 387 443 ▼ 12.66% ▼ 23.7%
People Chatted 89 86 88 ▲ 3.49% ▲ 1.14%
New People Chatted 17 20 17 ▼ 15% 0%
Hours Spent 3,3 3,6 4,5 ▼ 9.17% ▼ 27.21%
Average Messages per User 4,76 4,36 5,66 ▲ 9.11% ▼ 16.02%
Average Words per Message 10,46 10,05 10,49 ▲ 4.03% ▼ 0.28%
Average Social Reach 0,94 1,61 1,64 ▼ 41.63% ▼ 42.65%
Overall Hype Score 3,27 4,18 3,81 ▼ 21.8% ▼ 14.32%
Overall Quality Score 45,59 49,89 61,5 ▼ 8.61% ▼ 25.87%

Trend shows the last 8 completed UTC weeks (oldest → newest).

Overall Sentiment

Sentiment Snapshot

High-signal messages only, using the weekly content analytics filter.

Positive: 4
Negative: 8
Neutral: 37

Product-Relevant vs Social

Share of cleaned weekly messages that were product-relevant.

200
Total messages
Product relevant
24,5%
Social / casual
75,5%

Sentiment Breakdown

Sentiment distribution inside the product-relevant set.

49
Product-relevant messages
Positive
8,2%
Negative
16,3%
Neutral
75,5%
What People Are Saying

Issues / Complaints

6 grouped issue messages.

Product Issues

Admin dashboard account compromise and server shutdown (!urgent)

🟡 Unattended
  • A user reported their admin dashboard account was compromised, forcing them to shut down their server. [1]
  • This indicates a potential security risk or vulnerability in how dashboard access is managed or secured.
First Voiced 2026-06-04
Resolution Unattended
Users: member03 (Recurring User)

Analytics dashboard 500 Internal Server Error

✅ Attended
  • Users are encountering 500 errors when attempting to load the Analytics page, preventing access to community data. [1]
  • The team is investigating and has requested server IDs to troubleshoot specific dashboard configurations.
First Voiced 2026-06-03
Resolution Attended
Users: member03

Unexpected forum survey redirect during verification

✅ Attended
  • A member reported that the verification flow redirected them to a forum survey rather than completing the process. [1]
  • The user remained unverified despite completing the survey, suggesting a break in the automated onboarding flow.
First Voiced 2026-06-02
Resolution Attended
Users: member03 (New User)

Bot unresponsiveness and command failures in specific channels

✅ Attended
  • Multiple reports indicate the bot is occasionally unresponsive or fails to execute the /quests command in specific channels like 'DK'. [1] [2]
  • Team members suggested these might be transient 'hiccups' or permission-related restrictions.
First Voiced 2026-06-01
Unique Users 2
Resolution Attended
Users: member03, member03 (Recurring User)
Other Product Issues

No additional product issue items.

Other Community Issues

Trust concern regarding helper requesting admin permissions

🟡 Unattended
  • A member shared a cautionary tale about a helper who gained trust over months before requesting admin perms and nuking the server. [1]
Users: member03 (Recurring User)
What People Are Saying

Feedback

2 grouped feedback messages.

Product Feedback

Moderation feature v2 development based on user feedback

Community announcement ✅ Attended
  • The team has acknowledged receiving significant feedback regarding the current moderation tools. [1]
  • A version 2 (v2) update is being developed to address these user concerns and will be pushed out soon.
First Voiced 2026-06-04
Resolution Attended
Users: member03 (Recurring User)
Community Feedback

Simplify and declutter server channel structure

🟡 Unattended
  • Users are requesting a cleaner server layout with simpler, less 'creative' channel names to avoid information overload. [1]
  • The feedback suggests that current naming conventions may be too complex for new members trying to navigate the community.
First Voiced 2026-06-03
Resolution Unattended
Users: member03 (Recurring User)
What People Are Saying

General Query

14 grouped question messages.

Product Queries

Clarification on /quests command and wallet ID location

✅ Attended
  • Users are seeking guidance on how to find their wallet IDs and why the /quests command may not work in all channels. [1] [2]
  • The team clarified that channel-specific permissions often restrict where bot commands can be executed.
Users: member03, member01 (Recurring User)

Understanding moderation tool data sourcing

✅ Attended
  • A member inquired about how the moderation tool detects bans from other servers. [1]
  • The team explained that the tool utilizes audit log data and cross-references information from other servers using CommunityOne.
Users: member03 (Recurring User)

Applying for AI moderation and enterprise features

✅ Resolved
  • Users are asking how to apply for the AI moderation feature, with some requesting it for their specific gaming communities. [1] [2]
  • The team clarified that certain advanced moderation features are currently invite-only or tied to enterprise server tiers.
Users: member02 (Recurring User)
Other Product Queries

AI functionality status confirmation

🟡 Unattended
  • A user confirmed that the AI features started working after checking permissions and enabling the feature. [1] [2]
Users: member03 (Recurring User), member03 (Recurring User)

Server ID submissions for setup help

🟡 Unattended
  • Members shared their server IDs to confirm Free Plus access or request assistance with fresh server setups. [1] [2]
Users: member03 (New User), member03
Community Queries

Ambassador program requirements and perks

✅ Attended
  • Members are asking about the benefits of the ambassador program and what content is required to apply. [1] [2] [3]
  • The team noted that server promotion within the community is restricted to those holding the ambassador role.
Users: member03 (New User), member03

Requests for community growth strategies

🟡 Unattended
  • Several users asked for advice on how to grow their own servers and inquired about the growth history of the CommunityOne server. [1] [2]
  • Users are looking for detailed briefs or processes to scale servers focused on anime, gaming, and content creation.
Users: member03 (New User)
What People Are Saying

Potential Marketing Ideas

4 grouped marketing-signal messages.

Product Marketing Ideas

Promote Anti-Scam Bot's 24-hour monitoring window

  • The bot now monitors new members for 24 hours (up from 30 minutes), significantly increasing the safety net for new joins. [1]
  • This 'extended watch' feature is a strong selling point for server owners worried about raid-style scams or delayed bot attacks.
Users: member03

Enterprise lead: Huawei AppGallery community interest

  • A prospective lead expressed interest in deploying the bot for a large Huawei AppGallery community, focusing on professional inquiry handling. [1]
  • This represents a high-value use case for marketing the bot's reliability in large-scale, corporate-adjacent environments.
Users: member03
Other Product Marketing Ideas

No additional product marketing ideas.

Community Marketing Ideas

Highlight 'Active Server List' as a key promotion benefit

  • A user explicitly praised the 'active server list' as a highly effective tool for promoting their own community. [1] [2]
  • Marketing can lean into this testimonial to show how CommunityOne provides tangible visibility to server owners.
Users: member01 (Recurring User), member03 (Recurring User)
Valuable Users

Contributor Snapshot

Most active contributors among product-relevant messages, plus meaningful new users.

Top Contributors
Member User Type Valuable This Week Messages All Time Time Spent Days Active
#1 member03 New User 12 76 41m 3
#2 member03 Recurring User 6 15014 148h 15m 699
#3 member03 Recurring User 5 1110 12h 19m 54
#4 member01 Recurring User 4 6603 92h 47m 504
#5 member03 Member 4 6 6m 1

Meaningful New Users

Member User Type Valuable This Week Messages All Time Time Spent Days Active
member03 New User 12 76 41m 3
pxnda.vfx New User 2 19 14m 3
Overall Sentiment

Sentiment Examples

Positive and negative examples from the product-relevant message set.

Positive Examples

@everyone Some quick updates on us 1️⃣ We are getting a lot of feedback on the moderation feature. There should be a v2 pushed out soon. Again, if you are an active, non-commercial server and are interested in using o...

member03 · 2026-06-04

It started working after I used quests in our chat earlier and after it worked in Draftkings as well.

member03 · 2026-06-01

Yeah comunityone is good for promoting your server, there's a very active server list

member01 · 2026-06-02

Okey ai is now working

member03 · 2026-06-01
Negative Examples

I’m currently experiencing an issue with the Analytics page. Whenever I try to access it, the page displays a 500 Internal Server Error and does not load properly. I have tried refreshing the page and accessing it fro...

asishsmartgamer5 · 2026-06-03

a boy was helping me building the server suggesting me what to do and not to do for the server to look great,, after few months he asked for admin perm, so i trusted him because he helpedd me a lot.. but in the end he...

member03 · 2026-06-04

After completing everything it asking for verification I clicked on it it took me a page on you forum where I answered some survey questions related to server but my still not get verified does result came late or it...

member03 · 2026-06-02

@member btw we have bad news on my admin dashboard somone got my admin account and now i was needed to shutdown server

member03 · 2026-06-04

No no it said get better rank and benifits after verification that's it and took me to you forum website

member03 · 2026-06-02

The bot command on their server is one and all I get is a repeat with / quests. Which I already typed.

member03 · 2026-06-01

@member hey the is down or what? Because its not responding now

member03 · 2026-06-01
Sample report with anonymized community data. Usernames shown are fictional placeholders; Discord IDs and message links have been removed.