Bedrock Players Can't Join on Paper 1.21.11
Summary
WiseHosting reports Bedrock players cannot join servers running Paper 1.21.11 when the Crossplay Addon Preset is applied. The announcement asks staff to try configuring GeyserMC manually via the WiseHosting guide and to open a support ticket if the issue persists. This matters because it affects crossplay access for Bedrock users.
Weโre on paper 1.21.11 and used the Crossplay Addon Preset. Bedrock players now see the following.
Instead of using the preset, it's possible that something was misconfigured. Could you try going through the configuration steps manually by following our guide here: https://wisehosting.com/help/how-to-install-geysermc-to-your-minecraft-server
If that still doesn't work, please open a support ticket so our team can take a closer look at this.
