Nexa Market Terms of Service & Payment Rules

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Summary

Nexa Market has released an update to its Terms of Service and Payment Rules outlining strict requirements for all transactions. Key points include the necessity of correct checkout notes and exact payment amounts, a strict prohibition on using PayPal Goods & Services, and specific rules regarding account modifications and replacement requests. Adhering to these terms is crucial as non-compliance can result in order cancellation, loss of eligibility for refunds, or voided warranties.

TERMS OF SERVICE

  • You must include the note or information requested during checkout.
    If the required note is missing or incorrect, the order cannot be fulfilled.

  • The exact payment amount must be sent.
    Incorrect or incomplete payments cannot be processed.

  • Payments sent without prior communication or sent in error cannot be refunded.

  • PayPal Goods & Services (G&S) is not accepted.
    Orders paid through G&S are not eligible for delivery, refunds, or replacements.

  • PayPal Friends & Family (F&F) may be used only when requested.
    No notes should be added, and balance funds should be used.
    (Applicable only for ticket-based orders.)

  • Regional availability may vary.
    If a product does not function in your specific region, it is not considered a seller issue.

  • If your access to the shop is restricted or banned for violating rules,
    you are not eligible for refunds or replacements.

  • A screenshot is required if you are requesting a replacement for an item
    that has already been previously replaced.

  • Do not modify any account details such as email or password.
    Doing so voids warranty and eligibility for replacement.

  • Providing false information regarding product functionality
    will result in warranty being revoked.

  • An Invoice ID is required for any replacement request.

  • Valid proof must be provided to confirm that a product is not functioning as intended.

  • These Terms of Service may be updated at any time.

By making a purchase, you agree to and accept all Terms of Service listed above.

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