Issue brought up by
when I change any configurations in spark-chat on the dashboard its giving me random errors such as "unexpected error"
even when doing something simple such as toggling external-link option

Error saving agent: unexpected token

bringing the convosation here.

So if you see a sudden increase in views on your server lisitng page, the data is correct because of the new changes that we pushed last nights.

First, prior to Jan 14, you are seeing the number of views specifically for your dedicated server page, this means that the user has founded you on some places and then clicked on to check your page. This is the most dedicated kind of actions that the users can do before they visit you.

However, another way you can appear on our server is by showing up on our front page, which is determined by a variety of factors, you can see an estimated rank directly from your server detail page. In this case,a user see your server card, see your descriptions and may/maynot click on join directly from the front page. This happens more often than you think and hence we are showing you data from this traffic source as well.

Suppose that you have lots of views on the server listing page, but very few views on the dedicated server detail page. this means that you should work on your first sentence in your server descriptions. People saw you and decided to pass. Work on your themes, work on your banners and icon, they all help in giving users more idea on the kinda of server that you are. for example, this is our own cm1 data

The basic idea is that we will index meaningful specific knowledge discussion points from your Discord to your own server listing so that when someone is searching for "how to make a femboy outfit", your community discussion will be surfaced on top of the google search results. similar to how Reddit work. People can check out your server and then join if they want.

There are two reasons why we want to do this:
First, 50x more people search for questions/contents compare to a server to join, this means that __your server is 50X more likely to be discovered. __
Second, rather than having people just want to join your server for the sake of "joining", you now have people who are interested in what your members are discussing, this means that they will also contribute and hence make your server more interesting.

In terms of privacy protections. here's the proposal
- Posts and contents will be opted in. That means that unless explicitly approved, most messages will stay private. In addition, both the server owner and the post author (OP or comments) will give us explicit approve and can revoke the permissions at ANY POINTs.
- We will anonymize the username in all cases.

Lastly, I'd like to point out that there are existing bot that is doing this right now: https://www.answeroverflow.com/
Servers include Cloudflare, PUBG Mobile (Official), Valorant (Official) are all using this.

**If you are interested in learning more, have any concerns, feel free to DM me about this **

right now, people can do private onboarding with Spark, but how about welcome messages on public channels. its a very popular thing that a lot of server do and we can use AI to make it funny so that members can chat back and the mods can responds (or our AI can respond)?

we can also setup different styles of the welcome emssages based on how the server owners are designing their server listing page.

We will protize safety & security issues around our server listing. Our own data shows that it is not a problem for our server listing page so far.. but as we grow, it is a problem facing all server listing sites, here are some action steps that we will take

(1) NSFW reclassification. I understand that there are some servers that are partially age gated, we will allow server owners to self-disclose different degrees of NSFW. It is likely that we will NOT "promote" any servers that are fully NSFW (yet to be finalized)

(2) AI for moderations. Using AI to see if there are any sensitive keywords to either flag or completely de-list a server.

(3) Human minitoring. Allow users to report incidents where a server is NSFW, or illegal in natural and have mecahnism to handle those reports in a timely manner.

(4) We are aware that bot accounts love to use server listing sites to join and spam other discords servers. Since users can join a discord from our site without logging in, this is gonna take a bit efforts to report and flag on a global scales.

We know there are a lot of healthy wholesome servers in relatively sensitive areas, would love to learn how you guys make sure that the server is safe and secure.

We will start working on this issues more comprehensivey during the holiday period.

suggested by

Server ID: 1449997557983088692

Right now, here's our algo for when your server shows up in the front page. Because most server listing traffic happened in the first page, it is quite important to show up there more often.

FWIW, because we use infinitive scroll, we notice that people stay and browse more than an average server listing, but here's a blog we wrote on other server listing: https://blog.communityone.io/best-discord-server-list/

Right now, our algo is composed of two parts. First, we rank the servers who have installed us in the past two weeks and give them a special "boost". We rank the servers based on size, activities, but also on how much info they are providing in the server listing page, so descriptions, categories, banners, profile images, and whether they are giving us announcement and event sync. Every little thing helps to boost your score but nothing makes or breaks it.

After the two weeks boost period, we currently rank servers based on the recent activiies, quite straightforward.

Here's some problems with the current approach
- We want quality to be a factor in determining whether someone should join at all time, last active message is just too simple.
- We also want to give more boost to servers where their admins and owners are really GOOD and care about the servers a lot. I think for me, caring can be detected by the way people talk, how often they show up in their servers, and to some extend, if they have used some of our bot other features.

Here's my thoughts on some new action points:
- first, we now have data on percentage of users joined after viewed and that is an incredible signal, I am thinking of adding this into the weight.
- second, i want to include the admin activity data as a weight factor. We currently show number of admins, but we can do a lot more data around it.
- third, we want to include whether server owners are using at least some of our other features (besides server listing) as a weight factor.
- finally, a uniformed algorithm between the description of the serve and the activities level.

Let me know your thoughts

Still looking into this.... sorry abut the delay.. it might take us sometimes.. have a couple urgent priortieis that I need to do first!

Allow for categories rather than just channels

Hey guys! We are about to push out a new version of analytics where you can select a date range.

This is actually a major update on our backend because it requires us to store data live. This also means that once we are able to completely update our backend, we can allow you to directly get the raw data via fast API.

This round of push will be in phases and we will allocate another week for more improvement.

Want to bring everyone who cares about our analytics here so that we can get feedback from one places 🙂

Custom name and custom avatar

it's coming out in a week along with the rest of the pricing change 🙂

!

For those who win the nitros, we will show it in a public page to celeberate their winnings.

thank you for the suggestiions

Maybe if u have 1 post with "post server ids below, it might be better?

I build a server for a friend that needs it too please?

ID: 1393322216162332823

In the knowledge files when I tell it to send an emoji it will work for most of the time but there are some times where it literally will only send and not the emoji itself

Any thoughts on building a speial volunteer mods roles and pool them into a seperate reward pool for hype engine.

for example, for members that is has special voluntter mod role in any server, they can buy special raffle tickets for nitro premium (which gives them 2 boosts), and this is different from regular members.

server owners can appoint up to x amunt of mods for this. ??

also mentioned about this to us as well

Ensure that spark can generate the correct time local code

My friend wanna buy the prime but I'm the one who handles bot so is there anyway it's possible?

Itd be great to add a community sharing forum to allow mods and server owners to show off their servers or share ideas and resources to make the best server possible.

For example, role automation (like temp newcomer roles or active member roles), poll ideas, event ideas, mod openings, server formatting, security controls, bots that are worth adding (they cant all be CommunityOne 🫠 ) etc etc.

(No probs if you dont like the idea, I've just been tryna get a mods server going for a while and I HATE adminning so Im hoping you will do it lol)

Spark to answers the tickets automatially

Block certain users

I would love to see a feature where the bot looks over the chat and detects odd/scammy behaviour, for example you make it search for sentences that look like "Join here for support" and it automatically detects it and notifies the channel/deletes a message. This would be super helpful for moderation and a great way to filter scammers

The bot even though it has adminstrator no longer sends a message on any of the opened Shop Purchase tickets to show what item they bought or the communityone setup channel.

I think some secret/special responses would be cool to make members excited when they discover one. Like a animated gif response triggered or something. Just a thought

Let us set AI Agents on categories instead of channels that way we can make the bot respond to tickets as well.