Voice Analytics Feature Discussion
Join CommunitySummary
The discussion in the CommunityOne Builders Help community centered on the potential implementation and technical feasibility of a voice analytics feature. Participants explored tracking metrics like user duration, chat activity versus muting, and the overall number of users in voice channels. A key technical hurdle involved whether the bot needed to be actively present in the voice chat to gather this data, which was eventually resolved, leading to a successful fix for a long-standing bug relat...
So it will be very cool to do something about voice analytics, when peopel hop in, how long, are they chatting vs deafening vs muting etc
BTW, how do u guys feel if our bot needs to be in the voice chat in order to "hear" what users are talking, do u think its too aggresive
something like how many minutes, how many users chatting. how many days they chat, how long they stay there?
oh isee
and you can't find the channel on the track channel part?
yo, if thats the case..i can push it tonight hahaha
this should be quite easy
i can let u see the voice text channel
got it! yep.
done
try it again now
oh currently no way...i dont even think we track it except for our logs.. and our logs are like very long and impossible to read...
when did u make the changes
this is perfect, trying to find that bug
it's been fleeing around for weeks
yep!
i am working on it now!
omg this is finally fixe
yayy
it should work now
