WorldCoin App Issues: Case-by-Case Support Now Open
Summary
The Sapien community has announced that due to complex issues affecting some WorldCoin App users, support will now be handled on a case-by-case basis. Impacted users are instructed to open a support ticket via the provided link, including their Sapien username. Sapien aims to resolve all these affected cases within the next week.
Hey there, Sapiens!
Our engineering team has completed a detailed investigation into the issues affecting some WorldCoin App users. The root cause is more complex than initially anticipated, and we will need to resolve these cases on a case-by-case basis.
If you are an impacted WorldCoin App user, please open a support ticket here, include your Sapien username, and select “World App (WorldCoin)” under What can we help you with?
We will aim to resolve all affected cases within the next week.