Ticket Support Etiquette Update for Neverland C-SMP

Summary

The Neverland C-SMP community has issued an update regarding ticket support etiquette to improve efficiency. They request that users only open support tickets when they are prepared to engage or require specific assistance, as unanswered tickets unnecessarily burden staff. Furthermore, prize-related inquiries from other servers should be directed to those respective servers, not the Neverland C-SMP support channel.

:k_minecraftbee: Weโ€™ve noticed a few tickets being opened and then left with no replies. When that happens, it pings our staff for no reason and that makes it harder for them to help people who really need support. :003Minecraft:

Please only open a ticket if youโ€™re ready to chat or need help with something specific.

If you have any questions about prizes youโ€™ve won on other servers where Neverland is promoted, make sure to open your ticket in that server instead.

Thanks for keeping things fun and organized for everyone. Happy mining :minecraft_bounce:

minecraft c-smp support tickets server rules community guidelines neverland

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