Ticket Support Etiquette Update for Neverland C-SMP
:k_minecraftbee: We’ve noticed a few tickets being opened and then left with no replies. When that happens, it pings our staff for no reason and that makes it harder for them to help people who really need support. :003Minecraft:
Please only open a ticket if you’re ready to chat or need help with something specific.
If you have any questions about prizes you’ve won on other servers where Neverland is promoted, make sure to open your ticket in that server instead.
Thanks for keeping things fun and organized for everyone. Happy mining :minecraft_bounce: