Lyra: New Ticket & Cooldown Rules Enforced

:warn: IMPORTANT TICKET / COOLDOWN NOTICE

To keep the server organised and prevent abuse, we are enforcing stricter rules regarding tickets and cooldowns.

:123Denied: Cooldown Avoidance (Not Allowed)

Attempting to avoid chat cooldowns by:

opening tickets to talk

switching channels to bypass cooldown

spamming multiple channels/tickets

will result in an immediate mute.

There will be no warnings for intentional cooldown bypassing.

:Ticket: Ticket Abuse (Not Allowed)

Tickets are for support and serious issues, not for:

small/basic questions that can easily be asked in #general

trolling/joke tickets

wasting staff time

If you open troll tickets or repeatedly misuse the ticket system, you will receive a:

:Black_line: Ticket Blacklist

Being ticket blacklisted means:

you will not be able to open tickets

and you will NOT be able to claim prizes if you win a giveaway/event/tournament, since tickets are required for prize claiming

:pingers_pin: Important Reminder

Misusing tickets slows down real support for members who genuinely need help.
Please respect staff time and use the correct channels.

Thank you.
- # @โ€‹everyone

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