Automatic Ticket Response Enabled

16 messages in this discussion

Original Post

[DISCORD_USERNAME] [DISCORD_USERNAME] [DISCORD_USERNAME]

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[DISCORD_USERNAME] continiuing the conversation here

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this is actually discuseed quite a bit often inside of our internal team

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[DISCORD_USERNAME] is also interested

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Some sort of auto system where we recognize that this is a ticker channel and attempt to answer it first..

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probably just detecting the ticket bots and answer

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yes.. we will have some setup

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[DISCORD_USERNAME] btw

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one of thing that we are working is smart listening

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so if someone ask a question anywhere... afer x seconds later and if we deem that it is relevant to your project. we answer it

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do u think that will solve some of the problems

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this feature is gonna be out in 2 weeks

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[DISCORD_USERNAME] our first version is going to be qustion detection, so whenever a user ask a question (it can be project related or not), we will answer

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The reason is that it will be cheaper to detect quetions vs intent (gpt3.5 and gpt4)

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[DISCORD_USERNAME] if you make this a premium feature, or maybe only allowing spark to listen on 2 channels and only all channlels for premium..is it something that you would like to pay? (please let us know your honest opnions, so that we can figure out how much investment )

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okay.. what's a reasonable pricing model for u?