Bug Spark Bot Stops Responding After Weeks

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Summary

In CommunityOne Builders Help this announcement reports a recurring bug where the Spark bot stops responding after running for weeks while still showing a typing indicator. The thread requests developer review, notes redeploying fixes the issue temporarily, and asks for screenshots and volunteers to help diagnose logs.

Original Post

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"I noticed a very particular flaw with your bot. The bot works fine... for weeks... at some point something strange happens. You write to the bot and for some reason it no longer responds, but at the bottom it says "CommunityOne is writing..." but nothing comes. If you write to him again he answers again, but it still says at the bottom that he would write about the last request. The solution is then to deploy the bot again."

Seems like a generic issue.? can you take a look

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also kindly offer to be a voluntteer for our test bot

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I'll take a look at this ๐Ÿ‘

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Btw do you perhaps have a screenshot of a message where this happened? This would definitelly help speed things a bit whe diving into out system's logs.

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Why did you have to delete the channel?

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okay got it

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thanks for letting us know

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