Bug: Spark Bot Stops Responding After Weeks

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Summary

A user in the CommunityOne Builders Help forum reported a recurring bug with their Spark Bot where it stops responding after several weeks of normal operation. The bot displays a persistent "CommunityOne is writing..." status without delivering a response, requiring a redeployment to fix the issue. Another community member acknowledged the report and offered to investigate the seemingly generic problem, while the original poster volunteered to assist with testing.

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"I noticed a very particular flaw with your bot. The bot works fine... for weeks... at some point something strange happens. You write to the bot and for some reason it no longer responds, but at the bottom it says "CommunityOne is writing..." but nothing comes. If you write to him again he answers again, but it still says at the bottom that he would write about the last request. The solution is then to deploy the bot again."

Seems like a generic issue.? can you take a look

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also kindly offer to be a voluntteer for our test bot

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okay got it

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thanks for letting us know

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