CommunityOne Announcement Webhook Issue

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Summary

A user reported an issue in the CommunityOne Builders Help forum where the CommunityOne platform was failing to read announcement content sent via an authorized webhook, specifically when the content was formatted as embeds or Component v2 messages. After initial confirmation that the relevant announcement channels were approved, support staff requested specific details, including the message ID, server ID, and screenshots of the message, to investigate the problem further. The support represent...

Original Post

Communityone can't read announcements of embed & component v2 sent via authorized webhook

Can it be resolved

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Hi Rachit. Some of your announcements channel should be approved now.

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Yup Thanks

broadcast & #community are approved but communityone is not reading text content sent by authorized webhook in the form of embeds or component v2

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Looking into this

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Any update on this?

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Hi Rachit. Thanks for bumping this up. Can I get back to you here later in the day?

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Sure

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hey, can you give me the annoucement message id, your server id and also an image on what it looks like in your server?

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Message ID: 1477673276049457233
Server ID: 1062427177326497863
Message Link: https://discord.com/channels/1062427177326497863/1152337728617332756/1477673276049457233

CommunityOne Announcement Webhook Issue - Image 1
CommunityOne Announcement Webhook Issue - Image 2

Reply

alright, i have all the info, i will take a look when I finish doing a restructuring of the backend for server listing again

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