Discord Analytics Guide for CommunityOne Servers

Original Post

Most of our members don't like discord native server insights. That's why they would choose to use our bot. However, there are interesting data that only Discord can provide and you should keep track of them!

Why Use Analytics?
(1) Improve Onboarding: Track new users' verification and initial engagement. If verification rates are low, consider simplifying the process to make it more user-friendly. => Don't lose users before they even start getting to know you.
(2) Enhance Engagement: Analyze the quality of interactions and retention rates. Understanding these metrics helps you foster meaningful conversations and keep members STAY active.
(3) Measure Product Adoption: If your server promotes a product or game, use analytics to see how many members convert into users. With our collab feature, it is crucial that you can convert a new member from being active to Discord to actually using your product.

Focus on Actionable Metrics -- Things that you can change
(1) Moderator Engagement: We track how often moderators interact with new users. Increased moderator activity can boost overall user engagement. This is one of the most simple KPI that drives tremendous impact.
(2) Content Quality: Monitor metrics like daily spamminess to ensure conversations remain meaningful. If you see quality low, start chatting in a meaningful way yourself by introducing interesting topics, or even just sharing your life

Top Analytics Tools In addition to CommunityOne:

(1) Discord Server Insights:
a. Track Announcements: See how many members view your announcements to gauge communication effectiveness.
b. Analyze Traffic Sources: Understand where new members are coming from.
c. Member Demographics: Tailor your content based on the regions your members are from.
Note: Data may be delayed and the interface can be complex.

(2) Stat Bots:
Member Engagement: Allows members to view their own stats, promoting a sense of achievement and their consumer interface is very pretty ๐Ÿ™‚
Cons: Limited free features and not focused on web3 communities.

That's it for this week's mini blogs! you can find the full length blog here: https://blog.communityone.io/essential-discord-analytics-tools-to-enhance-your-community-insights/

And if any of you is going to devcon, join our Discord masterclass: https://lu.ma/lq0injie