Setting up an onboarding message helps you welcome new members and guide them right away. This guide walks you through how to configure a Spark custom onboarding message for new Discord users using Spark AI chat in your dashboard.
Access Spark AI chat in your dashboard
Start by opening your Spark dashboard.
From there, go to Spark AI chat. In the Spark AI chat area, look to the bottom of the interface and find the session called “Custom onboarding messages.”
Open the “Custom onboarding messages” session
Once you locate the Custom onboarding messages session at the bottom of Spark AI chat, click it to open the configuration area.
This is where you’ll create the onboarding message that new Discord users will see.
Create a custom onboarding message for new Discord users
Inside the Custom onboarding messages session, create a custom onboarding message intended for new Discord users.
Compose the message in the setup area provided. The transcript summary emphasizes that the message is configured for new users who show up in your Discord community.
Use supported Discord emotes in your message
When composing the onboarding message, use emotes supported within your Community Discord.
The setup supports including emotes in the message content. The transcript example mentions using an emote such as “:p”.
Make sure you use emotes that are available/supported in your Community Discord so the onboarding message renders correctly.
Include the emote with a user ID in the setup
The transcript summary also notes that you should include the emote and a user ID as part of the onboarding message setup.
In other words, your configuration should contain:
- The emote (for example, :p)
- A user ID tied to the setup you’re creating
Be sure to follow the formatting expected by the onboarding message setup field so the system can apply the configuration correctly.
Save your onboarding message setup
After you finish composing the custom onboarding message (including the supported Discord emotes and the user ID), save your changes.
Saving is the step that triggers the onboarding configuration to begin applying.
Wait for message propagation delay
Once you save the setup, allow time for it to propagate.
The transcript summary recommends waiting a couple of minutes. During this propagation delay, the changes may not appear immediately.
After propagation completes, new users who show up in your Discord community will begin seeing the onboarding message automatically.
Quick checklist
- Open your Spark dashboard
- Go to Spark AI chat
- At the bottom, open Custom onboarding messages
- Create the onboarding message for new Discord users
- Use Discord emotes supported in your Community Discord
- Include the emote (example: :p) and a user ID in the setup
- Save your configuration
- Wait a couple of minutes for propagation
Conclusion
To set up Spark custom onboarding messages for Discord, open Spark AI chat in your dashboard, select the Custom onboarding messages session, create your message for new Discord users, include supported Discord emotes along with a user ID, and then save. After a short propagation delay of a couple of minutes, new users will start seeing your onboarding message.
