Metafide AI: New FIDE Support Framework Launched

FIDE Support Update

To kick things off we have a brand new support framework (no more DMs!)!!

Now for all your support needs check out #🫶┃fide-support!

Here you can open a range of tickets based on what you need help with.
👨‍👩‍👦 Community Support - for any non-technical needs such as discord support, event support, community competitions and general queries
🛠️ Technical Support - this is for anything regarding the product itself. Think bugs, game rewards, account support etc
💡 Proposal Support - all marketing, collaboration and external opportunities go through here to reach the right person quickly and efficiently.

This consolidates our support, streamlines your experience and delivers faster, more succinct resolutions for you! 🥳

We are here to help any way we can 💪
#FIDEisFAMILY