Bot Not Responding? Troubleshooting Tips

Summary

In CommunityOne Builders Help this announcement addresses a bot that shows typing but fails to reply. The thread confirms the contributor role was granted and notes that access to the Stars sections requires an active plan. It requests verification on the affected server and offers troubleshooting guidance for community members.

sharpcandle-52 OP

it shows typing... but not replying anything in my server please check

ironlizard-68

Hi Zenox. Can you check again on your server?

sharpcandle-52 OP

Yes its working

sharpcandle-52 OP

Thanks

sharpcandle-52 OP

And yea this one is not working

Discord sent us an expired image link.

View on Discord

ironlizard-68

What's your server id?

sharpcandle-52 OP

1340325315024523277

ironlizard-68

I see. Thanks for reaching out to us about this. You need to be in one of our plans to access the sections here that has the "Stars".

Discord sent us an expired image link.

View on Discord

sharpcandle-52 OP

Oh i didnt notice that

ironlizard-68

No worries! Anyways, Let us know if you have any other questions

discord bot bot not responding communityone troubleshooting contributor role stars feature server access

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