How to Set Up Spark Custom Onboarding Messages (with Emotes) for Discord Users
Summary
Set up Spark custom onboarding messages for new Discord users in Spark AI chat, add emotes correctly, save changes, then wait for updates to appear.
If you want new Discord members to get a branded, consistent welcome, Spark lets you configure a custom onboarding message in Spark AI chat.
This guide walks you through where to find the setting, how to include emotes, what to enter, and how to confirm the message shows up for fresh signups.
Access Spark AI chat onboarding settings
- Open your dashboard.
- Click or navigate to Spark AI chat.
- Scroll to the bottom of the Spark AI chat area.
- Find the section labeled for custom onboarding messages for users.
In this section, you can select the onboarding content you want new users to receive during onboarding.
Choose custom onboarding messages for new users
Once you’re in the custom onboarding messages section at the bottom:
- Select the onboarding message(s) you want displayed for new Discord users.
The key point is that this panel is specifically for onboarding users, so the changes you make here should affect how newcomers see your welcome.
Add emotes to the onboarding message
Spark supports emotes inside your community onboarding messages.
To include an emote in your onboarding message:
- Add an emote and include the user ID along with it.
This “emote + user ID” combination is what the setup expects so the emote displays correctly in the onboarding message.
Save changes and wait for propagation
After you’ve:
- selected your custom onboarding message(s), and
- added any emotes using the required emote and user ID format,
make sure to save your changes.
Then allow a short delay:
- wait a couple of minutes for the updates to propagate.
This pause matters because the new onboarding configuration may not show immediately.
Verify the onboarding message for new Discord users
After the propagation delay:
- Newly joined Discord users should see the configured onboarding message.
- If you added an emote, the onboarding message should display the selected emote as part of the welcome.
If it’s not showing right away, the most likely reason is that the update hasn’t finished propagating yet—wait a couple more minutes and check again.
Conclusion
To set up Spark custom onboarding messages, open your dashboard, go to Spark AI chat, and use the custom onboarding messages panel at the bottom to select what new users should see. If you want emotes in the welcome, include the emote with the user ID, save your changes, wait a couple of minutes, and confirm new Discord users see the updated message.
