Update: We are still experiencing issues and our team is continuing to work on a fix as quickly as possible. At the moment, we are unable to confirm that the problem will be resolved today, but please be assured that this remains our priority.
Once we have a solution in place, we will review the impact on affected customers and provide compensation where appropriate.
We sincerely apologise for the interruption and appreciate your patience and understanding.
@Asia
Update: We’ve made progress with G-Core and they are currently working on a fix. The estimated time for resolution is approximately 15 minutes.
In the meantime, we are also working on replacing G-Core with NTT over the next few days to prevent similar issues moving forward.
@Asia
Dear Customers,
We sincerely apologize for the issues you are currently experiencing. Please rest assured that this problem is not related to our system configuration or to Cloudflare.
The issue appears to be caused by an automated trigger on G-Core’s network that is repeatedly shutting down our IP transit BGP peering session with them.
While G-Core provides several services, we previously removed their DDoS protection due to stability concerns. However, we are still using their internet backbone, which is where the current disruption is occurring.
We are currently working with their team to resolve this issue as soon as possible. In the meantime, we are also working toward replacing G-Core with our own IP transit mix across all locations, as the level of service quality currently being provided by G-Core is not acceptable for us.
Thank you for your patience and understanding while we work to restore full stability.
@Asia
@Asia ^^
🚧 Scheduled Network Maintenance – Singapore
UPDATE: Red face moment! This was actually THIS evening. 1.5h from now. I will tag Asian below.
14th CET.
15th SGT.
We will be performing network maintenance to migrate IPs to Cloudflare.
Window:
🕐 05:00 – 07:00 SGT
🕐 21:00 – 23:00 CET
🕐 20:00 – 22:00 UTC
Impact:
No full outage expected
Some temporary route changes (~30 minutes) may occur during the migration
This maintenance only affects Singapore infrastructure.
If everything goes well, we will schedule similar migrations for other regions later.
Thanks for your patience while we improve the network. 🚀
We're pleased to announce our latest release v2026-03-A (see #changelog for full details).
Release v2026-03-A introduces Game Switching, allowing customers to change their server game without changing their plan or resources. It also improves backup and SSL management, refines the panel and file manager experience, and includes fixes across networking, configs, scheduling, and Hytale mods.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Hello @Ping Me,
As you may recall, we are running a beta test of new back-end technology on an experimental node before rolling it out more widely.
We are extending the trial till March 28, 2026 01:00 AM to collect further data. This means you can still request a 6GiB test server via this form: https://forms.gle/kJ5MbVQgkov2uBqA7
The trial is still open to both existing and new users.
Because this node is experimental:
If you actively contribute during the test period, you will qualify for 1 month of free service on your paid plan (one plan only).
If you want to make this your primary server during the beta, we can help migrate your existing server on a case-by-case basis. Just open a ticket, and we’ll be happy to help.
Our goal is to gather real-world performance and stability data then just synthetic data, we want it as realistic as possible. If you run a server that requires more resources, we can consider larger plans or multiple servers on a case-by-case basis.
Maintenence has been completed.
⚠️ Scheduled Maintenance - (Hollywood – Los Angeles)
Location: Hollywood – Los Angeles
We will be performing a drive replacement on this server following detection of a failing NVMe device during routine checks.
🛠 Maintenance Window
Sunday – 6:00 AM PST
Sunday – 2:00 PM UK (GMT)
Sunday – 3:00 PM CET (Europe)
The server will be powered down during this maintenance while the drive is replaced. A reboot will be required.
📌 What to Expect
If you have any concerns or require assistance preparing, please create a ticket.
A confirmation will be provided once the replacement has been completed.
Hello ,
We are currently experimenting with an innovative back-end technology that we are looking to implement on all of our nodes.
Prior to its full public implementation, we are launching an extensive beta testing phase on an experimental node.
Starting today and until February 28th, you may request a 6GiB test server from us through the following form to participate in this test.
This offer applies to both existing and new users.
Because this node is experimental, keep the following in mind:
- Any servers on the testing node must be migrated off (if the data is to be kept) by March 31st.
- We will not provide migration assistance or technical support for trial servers.
- We cannot guarantee stability, hence the need for this beta test.
- A single user may only request one trial server.
If you agree to these conditions, you may proceed with submitting the form to obtain the free test server.
Since the objective of the test is to collect data (performance, load and stability monitoring), the more players a server has on the trial server the better it is for us to test real-world conditions.
If you run a community with 5+ average concurrent players, we are open to providing larger plans or multiple servers on a case-by-case basis.
Because this node is experimental, keep the following in mind:
- Any servers on the testing node must be migrated off (if the data is to be kept) by March 31st.
- We will not provide migration assistance or technical support for trial servers.
- We cannot guarantee stability, hence the need for this beta test.
- A single user may only request on...
🚀 We’re Hiring: Growth Marketing Lead (Remote)
UltraServers offers high-performance Minecraft hosting.
Great product. Not enough people know about it.
We want someone to own marketing and execute. Not manage agencies. Not write strategy decks. Actually ship.
You’ll:
* Drive SEO + organic growth
* Increase traffic and conversion
* Write sharp, honest landing page copy
* Use PPC strategically, not lazily
* Operate solo at first
You are:
* Strong in SEO + growth
* Comfortable working independently
* Commercially minded
* Allergic to hype
🌍 Fully remote. Global applicants welcome.
💰 Referral bonus:
Know someone great? Introduce us! If we hire them, you get $100 cash or $200 Ultra credit (paid after probation).
Apply here: [email protected]
We're pleased to announce our latest release v2026-02-B (see #changelog for full details).
Release v2026-02-B strengthens Server Splitter with important fixes and resource syncing improvements. It also enhances backup protection, improves file transfers and port management, and delivers key fixes across databases, Hytale configs, scheduling, and the website.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Plaid is back up.
Migration Update
The ongoing node migration is taking longer than initially anticipated. This work is still in progress and proceeding as planned, however additional time is required to complete it safely and correctly.
As part of this migration, please note that affected services will receive new IP addresses, and ports and configurations may change once the migration is complete. These changes are expected and are a direct result of moving services to new infrastructure.
We will provide a further update once the migration has completed and services are ready to be brought back online.
Thank you for your continued patience.
Security Notice & Immediate Node Migration
We have been made aware of a security breach involving one of our upstream partners.
To be clear, UltraServers has NOT been breached, and there has not been any direct impact to our infrastructure or customer data. However, the protection of our clients is paramount, and we are not willing to accept any associated risk.
Due to a breakdown in trust, we are permanently moving away from this partner.
Effective immediately, we are migrating a small number of servers that were previously associated with this provider. Affected servers will be stopped during the migration.
Affected nodes:
charger
dodger
plaid
yacht
yard
yoga
Temporary service interruption is expected. No action is required from customers at this time. Further updates will be shared if required.
Thank you for your understanding
UltraServers Support.
Planned Network Maintenance – Dallas - Stetson
Our upstream provider will be performing two planned maintenance windows to replace core routers at their Dallas facility as part of network upgrades.
🔧 Maintenance Window 1 (1/2)
Date: 12 February 2026
Time:
Dallas (CST): 01:00 – 08:00
UTC+0: 08:00 – 15:00
🔧 Maintenance Window 2 (2/2)
Date: 17 February 2026
Time:
Dallas (CST): 01:30 – 08:00
UTC+0: 08:30 – 15:00
Expected impact (both windows):
Customers using redundant IP transit/BGP may see one session unavailable during the window
Affected service:
Dallas – Stetson (79.127..)
All services are expected to remain online throughout both maintenance windows. Full redundancy will be restored automatically once each maintenance is complete.
If you experience any issues outside of these windows, please contact our support team.
We're pleased to announce our latest release v2026-02-A (see #changelog for full details).
Release v2026-02-A introduces the new Server Splitter (beta), allowing a single plan to be split into multiple servers with flexible resources. It also improves Hytale support with better mod management, reverse proxy integration, and panel improvements with key bug fixes.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
🚀 New Beta Feature: Server Splitter (Now Live!) 🚀
Hello , We’re rolling out Server Splitter as a beta feature on UltraServers.
This lets you take one plan and split it into multiple game servers. Perfect for setups like:
Please read this bit carefully.
We have posted a new guide to Server Splitting here: https://docs.ultraservers.com/panel/server-splitter
Happy splitting. 🧩🔥
Team UltraServers
Hello ,
I hope everyone is in good health. We come with good news 🚀
Cloudflare Magic Transit — Signed
We have signed the contract with Cloudflare today for their Magic Transit product.
This means we are bringing Cloudflare routing and DDOS Protection to our network for better network visibility and reliability.
At the same time, we will be testing in-line L7 protection as well. We will be doing a POC soon. We might or might not go with in-line L7 Protection as it's totally based on our POC and testing.
Cloudflare routing is 100% confirmed for UltraServers.
Pricing & Hardware Update
We have acquired a lot of hardware for UltraServers. At this point, we will not require more until mid-2027 or even late-2027.
Because of this:
- No price increases are coming
- Pricing remains at $1/GB RAM for the foreseeable future
We have more than enough hardware and are fully prepared going forward.
New Location — Miami 🇺🇸
We’re excited to share that a Miami location is coming soon.
We’ve already signed the contract for this location, and more details will be shared as we get closer to launch.
🎮 WE’RE HIRING | Weekend Gameserver Support Agent (Remote, Part-Time)
Know Minecraft inside out? Calm under pressure when servers lag?
Get paid for it.
We’re UltraServers, part of the Ultra brand. Our Gameserver platform is growing fast and we’re looking for a weekend-focused support agent to help cover peak demand.
This is a part-time role with real responsibility.
━━━━━━━━━━━━━━━━━━
💻 WHAT YOU’LL DO
- Support Minecraft servers (Paper, Fabric, Forge, modded)
- Help with configs, plugins, performance, and panel issues
- Handle tickets via WHMCS and assist in Discord
- Learn and gain experience with our App Hosting platform
- Escalate complex issues clearly when needed
- Be a calm, professional presence during busy weekends
━━━━━━━━━━━━━━━━━━
🧠 WHAT WE’RE LOOKING FOR
- Excellent Minecraft server hosting knowledge (required)
- Understanding of modpacks and performance tuning
- Familiarity with Hytale (strong plus)
- Basic Linux skills (ls, nano, htop, logs)
- Willingness to learn App Hosting alongside Gameservers
- Clear written English
- Reliable PC and internet
- 16–24 hours per week, primarily weekends
- Comfortable working independently
━━━━━━━━━━━━━━━━━━
🎁 WHAT YOU’LL GET
- Part-time, long-term self-employment contract
- 100% remote
- Trusted autonomy.
- Exposure to Gameserver and App Hosting platforms
- Growth opportunities as the platform expands
━━━━━━━━━━━━━━━━━━
📧 APPLY
[email protected]
Send a short intro, your CV or résumé, and tell us about your Minecraft or hosting experience.
Optional: screenshots of a server, modpack, or setup you’re proud of.
We're pleased to announce our latest release v2026-01-B (see #changelog for full details).
Release v2026-01-B introduces a dedicated Hytale mod installer, followed by improved backup file access, stronger signup security, and important fixes across backups, file manager and includes key bug fixes.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
We received several reports regarding server whitelisting not functioning correctly. This issue has been confirmed as a Hytale-side problem and has been resolved in the latest game update.
With this update, whitelist and ban commands now support both online usernames and offline UUIDs, which should address the behavior previously reported.
Please ensure your server is updated to the latest version and retry the whitelist commands. If you continue to experience issues after updating, let us know.
Full patch notes here:
https://hytale.com/news/2026/1/hytale-patch-notes-update-1
Team UltraServers
We’re excited to announce that Hytale game servers are now live on our platform (as of today).
Our team has been preparing a hosting environment built specifically for Hytale’s technical requirements, while maintaining the performance, stability, and reliability you expect from us.
To celebrate, we’re offering 10% off your first month on all Hytale game server plans with 8GB RAM or higher.
This discount is available for a limited time after launch.
Thanks for your continued support,
Team UltraServers
Maintenance Completed
The scheduled maintenance is now complete, and routing has been fully restored to an optimal state.
All changes have been successfully applied, and the network is operating normally with improved stability and enhanced DDoS protection.
Thank you for your patience and support. @Asia
We’ll be performing additional routing optimisations affecting our Singapore (SG) nodes.
🕘 Time (Reference: CET)
9:00 PM – 11:59 PM CET
🌏 Local Times
Singapore / Philippines / Hong Kong / China / Taiwan (UTC+8)
4:00 AM – 6:59 AM
Japan / South Korea (UTC+9)
5:00 AM – 7:59 AM
Thailand / Vietnam / Indonesia (UTC+7)
3:00 AM – 5:59 AM
India (UTC+5:30)
1:30 AM – 4:29 AM
⚠️ You may experience multiple brief service disruptions during this window.
These are expected to be short and should be the final disruption related to this routing change.
This work is part of ongoing improvements following recent SG connectivity issues.
Thank you for your patience 🙏 @Asia
– Team UltraServers
Daily smart quests: 4x messages & free AAA games
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