EMERGENCY MAINTENANCE NOTICE
We are performing emergency network-wide maintenance to upgrade kernels across all Ultraservers nodes.
Details:
* Reboots: Every node will be rebooted as part of this process.
* Downtime: Approximately 1 hour.
* Impact: You will experience a brief interruption to your services during this window.
We apologize for the inconvenience and appreciate your patience as we work to improve our infrastructure.
Best Regards,
Team Ultra
We're pleased to announce our latest release v2026-10-A (see #changelog for full details).
Release v2026-10-A enables automatic Bedrock connectivity for Paper + Geyser servers and improves Java version error detection. It also includes key fixes for backups, PayPal checkout, file management, and custom domains.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Minecraft Bedrock Edition 26.60, released on 27 October, replaced the old RakNet connection method with NetherNet. Servers must support NetherNet for players on this version to connect.
We've rolled out a panel update to handle this for our Paper + Geyser servers. Nothing has changed for Java players.
The update is now available. Here's what you need to do:
The panel configures NetherNet automatically. Your new Bedrock port is free and doesn't count toward your port limit. Bedrock players will see a "trust this server" prompt the first time they connect. This is normal.
If you installed Geyser yourself on Paper, Velocity, or another server type, this change wasn't automated. You'll need to update Geyser and enable NetherNet yourself.
If only your Java port is available, Geyser can use the free Warden service instead. Check your server console for the Bedrock join address.
Standalone Vanilla Bedrock servers weren't included in this rollout. NetherNet support for these requires separate work. They remain unavailable for new orders and in the version and game switchers.
If you need help, contact support and include any warning shown in your panel or errors shown in your client.
Team Ultra
As part of our precautionary security measures in response to the ongoing global security incident, we have temporarily taken our WHMCS and Panel instances offline to protect our infrastructure and customer information. Game servers remain unaffected.
During this time, our support ticket system is unavailable, and we are unable to receive or respond to support tickets.
We understand that this disruption is far from ideal, particularly for customers who may require assistance. However, these measures are necessary to ensure the continued security of our systems.
Our team is actively working to address the situation and restore normal operations as soon as it is safe to do so.
We sincerely apologize for the inconvenience and ask for your patience and understanding while we work through this situation.
We will provide further updates as more information becomes available.
UPDATE: Security patches are now available and we're actively working on getting them deployed.
Team Ultra
We are aware of an ongoing security issue affecting services globally and are putting temporary protections in place as a precaution to safeguard our infrastructure and customers.
These measures may temporarily affect access to certain services or platforms. Our team is monitoring the situation closely, and we will share further updates as more information becomes available.
Thank you for your patience and understanding.
Team Ultra
Scheduled Maintenance - Los Angeles
One of our partners will carry out preventative power maintenance on 14 October 2026, 13:00–16:00 UTC.
Affected servers: Hollywood, Melrose and Griffith.
No service interruption is expected. Power redundancy will be temporarily reduced during the work, increasing the risk of an outage.
If you experience any issues after the maintenance window, please contact support. Thank you for your understanding.
We're pleased to announce our latest release v2026-09-B (see #changelog for full details).
Release v2026-09-B improves Minecraft mod updates, billing security, and server restart handling. It also includes key security and reliability fixes across backups, the File Manager, and startup settings.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
We're pleased to announce our latest release v2026-09-A (see #changelog for full details).
Release v2026-09-A enhances mod management, adds renewal countdowns and Bedrock version downgrades, and improves how small upgrade charges are handled. It also includes fixes for Server Importer and subdomain creation.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
We're pleased to announce our latest release v2026-08-A (see #changelog for full details).
Release v2026-08-A simplifies database imports, improves Minecraft version handling, and adds server selection for Discord support tickets. It also includes key fixes for version switching, Dedicated IP upgrades, console restores, and schedules.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
We're pleased to announce our latest release v2026-07-B (see #changelog for full details).
Release v2026-07-B introduces a redesigned Game Switch and Version Changer, enhances the File Manager and console, and adds preview Geyser support. It also includes key fixes across databases, networking, and Player Manager.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Singapore Network Upgrade: SG-IX Now Live
We’ve added SG-IX connectivity to our Singapore network, improving local peering and network routing across the region.
Customers can expect:
This upgrade is part of our ongoing work to provide faster and more reliable connectivity across our Asia location.
@Asia
We're pleased to announce our latest release v2026-07-A (see #changelog for full details).
Release v2026-07-A enhances the panel experience with redesigned Console, Schedules, and Network sections, while improving server imports and Paper + Geyser compatibility. It also delivers key reliability and usability fixes.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Hey ,
We're thrilled to announce that our Los Angeles (NA-West) Point of Presence is now officially live and available for ordering! 🎉
Our NA-West infrastructure is hosted in Equinix LA3, delivering outstanding connectivity across the US West Coast, Canada, Oceania, and the Pacific region.
Whether you're starting a new community or upgrading an existing one, our Los Angeles location delivers the performance, protection, and reliability you've come to expect from UltraServers.
🎉 Los Angeles (NA-West) is now available to order!
👉 Deploy instantly.
We're pleased to announce our latest release v2026-06-B (see #changelog for full details).
Release v2026-06-B brings major usability improvements to the File Manager, Network page, and server listings, making server management faster and more intuitive. It also improves panel performance, refines Bedrock addon management, and includes fixes for scheduled server actions.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
~~
🎮 WE’RE HIRING | Gameserver Support Agent (Remote, Full-Time)
We’re adding more experience to our ranks again.
UltraServers is growing, and we are looking for a full-time support agent with strong Minecraft hosting knowledge to join the team.
You should know your way around a laggy SMP, a broken modpack, bad configs and plugin issues — and be comfortable taking ownership of customer problems rather than just passing them on.
This is a full-time remote role: 8 hours per day, 5 days per week. Weekend work is required as part of the rota.
━━━━━━━━━━━━━━━━━━
💻 WHAT YOU’LL DO
- Support Minecraft servers, including Paper, Fabric, Forge and modded setups
- Help customers with plugins, configs, startup errors, crashes, performance and panel issues
- Help customers diagnose networking issues.
- Create valuable documentation to help the brand achieve industry-leading documentation.
- Handle support tickets through WHMCS and assist customers through Discord
- Investigate issues properly, document findings and escalate complex cases clearly
- Be a calm, professional presence during busy shifts
Your primary focus will be Gameserver support. As you become established in the role, you will also be expected to learn and support our wider managed hosting environment.
━━━━━━━━━━━━━━━━━━
🧠 WHAT WE’RE LOOKING FOR
- Strong Minecraft server hosting knowledge — essential
- Experience with Paper, Fabric, Forge, plugins, modpacks and performance tuning
- Basic Linux knowledge, including ls, nano, htop and log checking
- Clear written English and good customer communication
- Reliable PC and internet connection
- Comfortable working independently and taking ownership of tickets
- Available for full-time work, including weekends as part of a rota
Strong advantages:
- Familiarity with Hytale
- Experience with Pterodactyl or similar game-hosting panels
- Experience with Plex, Jellyfin, Emby, Sonarr, Radarr, Prowlarr or similar applications for our other hosting environment needs
━━━━━━━━━━━━━━━━━━
🎁 WHAT YOU’LL GET
- Full-time, long-term self-employment contract
- Fully remote work
- Trusted autonomy and real responsibility
- Opportunity to broaden your Linux, hosting and troubleshooting skills
- A role that grows alongside the platform and team
━━━━━━━━━━━━━━━━━━
📧 APPLY
[email protected]
Send a short introduction, your CV or résumé, and tell us about your Minecraft, hosting or Linux experience.
Optional: include screenshots or examples of a server, modpack, homelab or setup you are proud of.~~
Position has been filled. Thank you for your interest 🙂
Hello ,
We have exciting news! We have successfully enabled both NTT and Telstra transit providers in our Singapore network.
Since the deployment, we have already observed significant improvements in network performance and routing stability across the Asia-Pacific region, with the vast majority of previously reported latency and ping-related issues now resolved.
**We will continue to monitor the network closely and make further optimizations where needed over the next month.
**
Thank you for your continued support!
We're pleased to announce our latest release 2026-06-A (see #changelog for full details).
Release 2026-06-A enhances backup management with better visibility, reliability, and restore controls, while also improving checkout with Google Pay support. It further upgrades the Minecraft Mods Installer, refines scheduling and storage management, and includes key fixes across Bedrock Add-ons, File Manager, and panel reliability.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
📢 Scheduled Network Maintenance – Singapore Location
We would like to inform you of upcoming network maintenance being performed by our upstream DDoS protection provider.
🗓️ Date: Tomorrow
⏰ Time: 12:00–14:00 UTC
📍 Location: Singapore
During this maintenance window, we will be performing a firewall upgrade and deploying fixes related to Minecraft traffic filtering and MOTD visibility.
⚠️ Expected Impact:
No service interruption is expected during this maintenance window. However, brief routing adjustments or minor network fluctuations may occur while changes are being applied.
Our team will continue to monitor the situation throughout the maintenance period.
Thank you for your understanding.
We're pleased to announce our latest release v2026-05-B (see #changelog for full details).
Release v2026-05-B introduces a new Bedrock add-on installer, adds ShreddedPaper support, and significantly improves the panel file editor experience. It also enhances backup restores, expands Docker image options, and includes fixes for database subuser access.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
We're pleased to announce our latest release v2026-05-A (see #changelog for full details).
Release v2026-05-A improves backup and log management, enhances Player Manager detection, and refines Java image selection in Startup. It also includes fixes across the File Manager, Server Splitter, Server Tools, and website display issues.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Card View
](https://cdn.discordapp.com/attachments/1003021611085086740/1496968004062416997/image.png?ex=6aece418&is=6aeb9298&hm=8d02fffb7f77ea281b6162965bfd7bf382fe70fca88f14922ed00689f0b4582e&&size=16)
The server listing page has been redesigned to be more robust and user-friendly.
All / Owned / Shared toggle: The old “Showing only xxx servers” switch has been replaced with a clearer tri-state toggle. You can now choose to view
1) all servers you have access to,
2) only servers you own, or
3) only servers shared with you.
Layout switcher: Servers can now be displayed in either a grid or stack layout, with stack as the default. Grid view provides more room for server details, while stack view is more compact and easier to scan when managing many servers.
Sorting: Server lists can now be sorted by name, memory, creation date, or manually with drag-and-drop.
Filtering: Alongside search, you can now quickly filter servers by game and/or location.
Redesigned server cards: Server cards are now cleaner and more informative, featuring an inline start/stop button, an actions menu, and new status tags such as shared, split, installing, restoring, suspended, and transferring. Parent servers can be expanded to show splits, and usage stats can be hidden for a cleaner look.
We're pleased to announce our latest release v2026-04-A (see #changelog for full details).
Release v2026-04-A improves backups, enhances the server listing experience, and refines game switching and Player Manager functionality. It also adds Java 25 as default and includes fixes across backups, databases, plans, and permissions.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
We will be performing emergency network maintenance on our Singapore ( @Asia ) location.
Window:
🕐 | 21:00-22:00 CET – TBD (March 28)
🕑 | 04:00-05:00 SGT – TBD (March 29)
During the maintenance window, you may experience increased latency and intermittent connectivity. Brief periods of downtime may also occur while the work is in progress.
We will provide updates as the maintenance progresses. Thank you for your patience while we resolve this networking issue.
We're pleased to announce our latest release v2026-03-B (see #changelog for full details).
Release v2026-03-B improves the File Manager with smarter imports and file verification, enhances Cron AI accuracy, and adds Java 25 support. It also includes fixes across backups, network handling, optimizer issues, and checkout reliability.
As always, we would appreciate your feedback at https://feedback.ultraservers.com. If you have any difficulties, please let us know in #community-support or raise a ticket via discord #create-a-ticket or your UltraServers Panel.
~ Team UltraServers
Daily smart quests: 4x messages & free AAA games
Be the first to know when Spark Tickets launches
Be the first to know when Spark with Tickets launches
Be the first to know when Community Monetization launches
Be the first to know when X Integration launches
With your permission, make your Discord community discoverable on Google. Automatically index your events and announcements for better visibility.
External Link
Platform
You are about to visit:
https://example.comThis will open in a new tab. Make sure you trust this link.