Moderation Guide: Managing Cases & Evidence | The Archives
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This guide provides essential instructions for staff at ๐ ๐ง๐๐ ๐๐ฅ๐๐๐๐ฉ๐๐ฆ ๐ข๐ ๐๐ข๐๐ ๐ regarding the management of moderation history and evidence. It details how to utilize specific commands to track member behavior, update case reasons, and maintain internal notes. By following these procedures, custodians ensure that all moderation actions remain transparent, factual, and consistent to uphold the integrity of the community.
๐ Bleed Cases, Notes & Evidence
These commands are for Custodians and authorized staff who need to review moderation history, document cases, attach evidence, update reasons, and maintain internal notes.
They should be used carefully because moderation records may affect future decisions about a member.
๐ Case History
,history [member] [command]
Views recorded punishments for a member.
,history view [case id]
Opens a specific moderation case by its case ID.
,caselog [case id]
Displays the case log associated with a specific moderation action.
,moderationhistory [member] [command]
Shows moderation actions performed by a staff member.
,modstats [member]
Displays punishment statistics for a moderator.
Requires: Manage Messages
โ๏ธ Update Case Reasons
,reason [case id] [reason]
Changes the recorded reason attached to a moderation case.
Example:
,reason 142 Repeated harassment after warning
Use clear, factual reasons rather than vague descriptions.
๐ Evidence & Proof
,proof [case id]
Opens proof-management options for a case.
,proof view [case id]
Views evidence attached to a case.
,proof list [case id]
Lists all attachments recorded for the case.
,proof add [case id] [media url]
Adds evidence or attachments.
,proof set [case id] [explanation]
Sets the case proof and its explanation.
,proof remove [case id] [index]
Removes an attachment from the case record.
Requires: Manage Messages
๐ Evidence should be relevant to the moderation action and should not be altered in a misleading way.
๐ Staff Notes
,notes [member]
Views internal notes recorded for a member.
,notes add [member] [note]
Adds an internal note.
,notes remove [member] [id]
Removes one specific note.
,notes clear [member]
Clears all stored notes for that member.
Requires: Manage Messages
โ ๏ธ ,notes clear removes multiple records at once. Use it only when intentionally cleaning outdated or incorrect notes.
๐๏ธ Remove a Case
,history remove [member] [case id]
Removes a specific punishment from a memberโs recorded history.
Requires: Manage Messages
Because this alters moderation history, use it primarily to correct mistakes, duplicates, or invalid cases.
๐ Quick Reference
,history โ View punishment history
,history view โ Open a case
,caselog โ View case log
,moderationhistory โ View staff actions
,modstats โ View moderator statistics
,reason โ Update a case reason
,proof add/view/list/set/remove โ Manage evidence
,notes add/view/remove/clear โ Manage staff notes
,history remove โ Remove one recorded case
๐ก๏ธ Keep case records factual, evidence-based, and useful to the next Custodian who may need to review them.
