Website Chatbox Error 502 CommunityOne
Summary
The CommunityOne Builders Help server successfully addressed a recent 502 error affecting the website chatbox. The issue was traced to the Spark API, which has since been restored. To prevent future outages, the team is implementing new fallback strategies to ensure service continuity when specific API providers fail.
Also, there is an error when asking in the help section, it says "Failed to send (status 502)"
Hi we have a report here on an issue with the website chatbox, I just tested it myself and got the same issue
website source:
https://communityone.io/
Discord sent us an expired image link.
yep since it uses the spark api, its currently down... fixing it now
Thank you for taking care of the problem so fast.
let me know if we find more issus about spark
ah, we are building a couple things to make sure that we have a fall back strategies when one api provide failed
