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AI Chatbot for Website — Spark by CommunityOne

AI Chatbot for Websites

Spark for Website

Add an AI chatbot for your website that answers questions 24/7, hands off to humans, and captures leads — trained on your knowledge, styled for your brand. Powered by Spark CommunityOne.

AI Customer Service That Doesn't Sleep

Spark answers visitor questions instantly, surfaces product insights, flags issues to review, and captures leads — without a big team or 24/7 staffing.

Answers in Your Brand Voice Tone, style, and guardrails tuned to your brand — not a generic chatbot voice.
Smart Hand-Off to Humans Send visitors to Discord, email, or any URL when AI support should become human support.
Lead Capture Built In Collect emails from visitors with real buying intent and push them to your team.

Powered by Spark Core

The shared engine behind website and Discord support — it analyzes every conversation, finds missing answers, and turns resolved support into searchable content.

Conversation Intelligence Find trending questions, product signals, and exactly where customers get stuck.
Knowledge Gap Engine Turn unanswered questions into approved answers that keep the AI up to date.
SEO Growth Loop Publish strong support answers as indexable pages that can bring in new visitors.

Trusted by businesses worldwide

5,757
Bots de bate-papo com IA criados
3,570,030
conversas alimentadas

Características

Everything you need to run an AI chatbot for your website — and turn support into growth.

Built for Web Visitors, Not Social Chat

Higher-stakes questions deserve a different answer style.

On a website, people ask serious questions — pricing, fit, troubleshooting. Spark answers carefully and hands off cleanly, instead of acting like a casual social bot.

  • 🎯 Pricing & fit questions — answered with your real docs, not generic copy.
  • 🤝 Multiple hand-off options — seamlessly jump from AI help to human help via Discord, Email, or Messenger.
CommunityOne
Spark CommunityOne
Online
how to see my analytocs

To see your analytics, you'll want to head over to your dashboard!

Just click on "Analytics" there, and you can start setting up your dashboard to track what matters most to you.

If you have any trouble finding it or want to dive deeper into what our analytics can do, feel free to hop into our Discord! We're always happy to help.

Type your message...

Pixel-Perfect Widget Customization

Your brand, end to end — colors, copy, avatar, position.

The widget feels like part of your site, not an off-the-shelf chatbot. Color, avatar, opening message, and placement — all yours to control.

Edit widget
Live
Theme
Primary color
Profile picture
Upload
PNG, JPG, or SVG up to 1MB.
Bubble alignment
Launcher icon
The icon shown inside the chat bubble.
Or use any emoji
Paste a single emoji to override the icon.
Launcher background
Filled is most visible. Bare works best with an emoji or photo avatar.
Launcher animation
Add a subtle motion to grab attention.
Initial message
First bubble shown when the chat opens.
Live preview
Spark CommunityOne
Need help with our bot?
What's CommunityOne?
What is Spark?
What's CommunityOne Analytics?
Message...
🚀

Hand-Off Where Your Customers Already Live

One button. Any destination. Your call.

Send visitors to the support channel your team already uses — no new inbox to monitor.

  • 📧 Email, Discord, Messenger, or any URL — you decide.
  • Simple visitor hand-off — one clear button when AI support should become human support.
None — don't show
Discord
Instagram
Facebook
Telegram
Discourse
Webpage
E-mail

Signal Over Noise Analytics

Most companies never read their inquiries — even though it's a goldmine.

Spark filters out the noise so you see what matters: trending pain points, top product questions, and what visitors actually want.

Questions & Product Signals
See the questions visitors ask and the product insights hiding inside support conversations.
How do I connect Spark to both my website and Discord?
Question Setup Website Widget Discord
Visitors keep asking whether the chatbot can hand off to email instead of Discord.
Product Insight Human Hand-Off E-mail
Can I change the launcher icon, color, and opening message to match my brand?
Question Customization Branding
A lot of pricing-page visitors ask for a real person after the second question.
Product Insight Preços Lead Intent
Website + Discord setup
User
Can Spark answer questions on my website and send people to Discord when they need help?
Assistant
Yes. Add the website widget to your site, connect the same knowledge source, and choose Discord as the human hand-off option.
Insight: users understand the AI answer, but need clearer setup copy for running website and Discord support together.
Email hand-off demand
Visitor
I don't use Discord. Can someone email me instead?
Assistant
Yes. You can choose Email as the hand-off button so visitors can contact your team without joining another platform.
Product signal: Email hand-off should be shown as a first-class option, not a fallback.
Widget customization
Visitor
Can the chat bubble use our brand color and open with our own greeting?
Assistant
Yes. You can adjust the theme, primary color, launcher icon, emoji, alignment, animation, and initial message from the widget editor.
Insight: customization questions often happen before install, so the live preview should be visible earlier in onboarding.
Pricing-page lead intent
Visitor
Can I talk to someone before choosing a plan?
Assistant
Absolutely. I can send you to the team now, or you can leave your email and someone will follow up.
Product signal: pricing visitors show strong buying intent when they ask for a human after two questions.

Lead Generation Em breve

Email is the most direct path to a lead.

An always-visible email-capture button turns every real question into a real lead — no matter your team size.

  • ✉️ Always-on email capture — no form fatigue, just a single button.
  • 🎯 Triggered by intent — shown when visitors are clearly evaluating.
Spark
Can someone help me choose the right plan?
This is a great question for our team. Enter your email and we'll get back to you.
Got it — our team has your email and will follow up soon.

Powered by the Spark Core Trinity

Every chat fuels the three capabilities that make Spark unique across the full platform.

Conversation Analytics & Insights

Spot trending issues and knowledge gaps from every chat — fuel your roadmap.

Content Gap

Inquiries where the bot couldn't fully answer - opportunities to expand your knowledge docs.

Awaiting Date
Manage your additions
Verified server application
2026-04-25

How to apply for or check status of a verified server application, including the current replacement process and criteria.

View conversation
¿Cómo puedo configurar el bot...
2026-04-24

How to configure channel allowlists and restrictions so the bot only reads and replies in designated support channels.

View conversation

SEO-Indexed Forum Pages

Great answers become Google-ranked pages — support becomes growth.

CommunityOne Builders Help / Forum
24/7 Stage VC Radio Community Vibe
Sumário

CommunityOne Builders Help announces turning the Stage VC into a 24/7 radio bot that auto-queues songs based on past plays and community taste...

We turned our spotlight stage vc to 24/7 radio bot which plays songs automatically based on past queue and taste of community

AI Character Customization

Pick the model, tone, and guardrails — your brand's voice, end to end.

🐉
Quest Bot APP
QuestBot#4242
ABOUT ME
Your guide to raids, dungeons, and loot drops. Ask me anything about quests or guild rules! 🐲 (Powered by CommunityOne)
Support
AI

Everything Else, Done Right

Setup in Seconds

Pick your style and hand-off, then paste two lines into your site's header. No engineering ticket needed.

Allowed origins
example.com app.example.com
Embed snippet
<script src="/static/js/widget/loader.js"></script>
<noscript>Powered by CommunityOne</noscript>
Any Knowledge Source

Website, GitBook, YouTube, Notion, GitHub — all auto-synced. Spark keeps every answer fresh as your docs evolve.

INTEGRATIONS
Website
GitBook
YouTube
Notion
GitHub
🎭

Conversational AI That Sounds Like You

Tone, style, and guardrails tuned to your brand — not a generic chatbot voice.

Style tags
Friendly Professional Warm Concise
Response style
Sound helpful, clear, and on-brand. Keep answers short and guide visitors to the next step.

Setup in Seconds

Pick your style, pick your hand-off, paste two lines into your header — done.

No engineering ticket. No new inbox. The AI chatbot lives on your site from minute one.

1

Pick your style

Choose your accent color, avatar, position, and greeting copy.

2

Pick your hand-off

Discord, email, Messenger, or any URL — wherever your team responds.

3

Paste 2 lines

Drop the snippet into your site's — done.

Casos de uso

Perfect for every type of website

SaaS & Tools

Connect your docs, answer pricing and setup questions, and capture leads from visitors who are clearly evaluating.

eCommerce

Answer sizing, returns, and shipping questions instantly — cut support tickets while keeping shoppers in the funnel.

Agencies & Services

Qualify leads, route them to the right contact channel, and book demos without a full-time chat team.

Blogs, Education & Knowledge Sites

Help readers find the right article instantly, surface trending questions, and turn answers into SEO-indexed forum pages.

Also on Discord

Bring the same Spark support into your Discord server.

Answer repeat questions, support tickets, and knowledge gaps where your community already talks.

  • Instant answers in support channels
  • Works with your existing ticket tools
  • Learns from approved Discord answers
ai-support
3 new messages since 10:15 AM Mark As Read
Member 10:16 AM
Can the website widget send people to our Discord when they need a human?
CommunityOne APP 10:16 AM
Yes. Spark can route website visitors into Discord when AI support should become human support.
Setup: choose Discord as the hand-off option, paste your invite link, and save.
support ai ticket ready
Member 10:18 AM
Perfect, so mods can answer only when Spark cannot?
CommunityOne APP 10:18 AM
Exactly. Spark answers repeat questions first, then hands off when your team should step in.
Message #ai-support

Escolha o seu plano

Comece gratuitamente e atualize conforme sua comunidade cresce

Livre

$0
/mês
Grátis para sempre

Spark Características

  • ✓ Mensagens rápidas e ilimitadas de IA
  • ✓ Analise 2 documentos (5 MB)
  • ✓ Prompt personalizado (1k caracteres)
  • ✓ Entrada limitada de conhecimento do Discord
  • ✓ 2 agentes de IA

Perguntas frequentes

How do I install the AI chatbot on my website?

+

Configure your widget style and hand-off in the dashboard, then paste two lines of code into your site's . The widget loads asynchronously and works on HTML, React, or any CMS.

Can I customize how the widget looks?

+

Yes. You can fully control colors, avatar, copy, position, and tone. The widget feels like part of your brand, not an off-the-shelf chatbot.

Can the chatbot generate leads?

+

Yes. The widget supports always-visible call-to-action buttons that route users to email, Discord, Messenger, or any URL — so you collect lead info no matter how big or small your team is.

How is Spark different from a generic AI chatbot for websites?

+

Spark trains on your own knowledge (website, GitBook, Notion, GitHub, YouTube), filters noise into high-signal insights, and turns great answers into SEO-indexed pages — so support becomes growth.