Propr Notice: Points Bug and HYPE Update

Summary

On Propr we report a bug affecting the points page and note the transparency page is temporarily down. The app is back up and functional but HYPE distribution may be impacted while we wait for market stability. The announcement reiterates lessons: give advance notice for big releases and avoid deployments during market volatility, with an apology to affected traders.

We're aware of a bug on the points page. We're waiting for the market to calm down before pushing another app update, so HYPE distribution may be impacted in the meantime. We've also temporarily taken down the transparency page.

Otherwise, the app is back up and fully functional.

A few takeaways from today's outage:

  • Give advance notice before a large production release
  • Don't release during periods of heightened market volatility

Thanks for your understanding. This one's on me. Today we fell short of the experience our traders deserve, please accept my apologies

The latest from Propr

Propr Beta: Switch to mark.updated Feed

**Why** Lower bandwidth, fewer messages, and live values that update as smoothly as your mark feed instead of being gated by how often we push. …

Propr Update: Scaling Progress & Reliability

We're aware of the intermittent platform instability. We are currently experimenting platform lags at roughly 4'000 concurrent users (traders actively trading, within the same 10-min …

Propr Hotfix: Resolving BTC Bottleneck

The team is working around the clock to stabilize the infrastructure. We are reaching all time highs in app usage. The technical issue we are …