How to Recover Your WiseHosting Server Files

Summary

This announcement provides guidance for WiseHosting users who have lost access to their server world files. It clarifies that such issues must be handled through official support channels rather than public community forums. Users are directed to open a support ticket or utilize the live chat feature on the official WiseHosting website to resolve access termination concerns.

smartflame-26 OP

Hey so uh a free server was given to someone I know by a former wisehosting staff when they still worked there, and now the access got terminated and we can not access the world files for our tech smp, didnt make a ticket as I dont want to make an account, thanks!

@smartflame-26 Hey so uh a free server was given to someone I know by a former wisehosting staff when they still wโ€ฆ
sunnyjungle-44

This topic is definitely something you should contact support for, as this isn't something the community could help you with publicly.

sunnyjungle-44

.ticket

sunnyjungle-44

Alternatively you can use the live chat feature. Just go to https://wisehosting.com/

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