Sapien Support Streamlined: New Ticket System

Summary

Sapien is streamlining its support process by moving all help requests to a new, single submission form. This change is intended to provide users with a clearer, faster support experience, featuring improved tracking and quicker responses. Existing open support tickets in Discord will remain open and will be resolved shortly.

Hey Sapiens,

You told us what we could do better, and we listened. As Sapien grows, weโ€™re making it easier for you to get help. From now on, all support requests will go through one simple form:

๐Ÿ‘‰ Submit a request here

This change gives you a clearer, faster support experience, with streamlined tracking, quicker responses, and better visibility into your requests.

Any tickets that are currently open in Discord will remain open, and we will work to resolve them in the coming days.

Thank you for helping us improve Sapien together! ๐Ÿ’ช

Submit a ticket

Sapien Support Streamlined: New Ticket System

sapien support customer service help desk ticket system freshdesk community update
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