Please Remember — Support Etiquette at B L U E H A V E N
Summary
B L U E H A V E N posts a reminder that support channel replies may be delayed due to timezones, work, or personal challenges. The announcement asks members not to take silence personally, to offer grace, and to remember we all have limits. It reinforces compassionate, patient behavior and notes updates arrive via the @Updates channel.
💙 Please Remember
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Just a little reminder for everyone 💙
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We’re a supportive community, but please remember that if you post something in one of the support channels, you may not always receive a reply straight away. We all live in different timezones, have work and our own lives going on, and sometimes people simply may not know what to say or may not feel confident speaking up.
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Someone not responding doesn’t mean they don’t care or that they’re ignoring you. They may be dealing with their own struggles, feeling overwhelmed, or simply not know how best to support you.
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Please don’t take silence personally. We can’t always be available immediately, and everyone in the community has their own things going on too. 💙
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🫶 Please Be Understanding
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We’re here to support each other when we can, but nobody should feel pressured or guilty for not being able to respond straight away.
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Let’s be understanding, give each other some grace, and remember that everyone has their own struggles and circumstances. 💙
@Updates