PrizePicks Deposit Error and Device Ban Help

Summary

On the PrizePicks server users report a deposit error appearing only on one device suggesting a possible device ban. The announcement covers troubleshooting tips like signing out of devices, clearing geo cache, using another phone, and contacting live support or [email protected] for reverification. This matters because it affects deposits and account access for the community.

sagehunter-28 OP

Discord sent us an expired image link.

View on Discord

sagehunter-28 OP

I don’t think it can be fixed

sagehunter-28 OP

I tried on my other phone and I was able to deposit money I’m guessing I’m device banned

dustysilver-15

Try signing out of all devices you may be signed into and deleting your geo cache if possible

dustysilver-15

If you still have issues , you might have to reverify your account by contacting live support via the help center in the app.

dustysilver-15

hey loaf did you do anything with that HR bug?

dustysilver-15

anytime

dustysilver-15

well. youll have to contact live support for assistance on your account. discord mods don't have access to account permissions, location data etc

dustysilver-15

you could also email them at [email protected] if you're unable to hold for live support

dustysilver-15

please contact support as they already have this information to review as well as a larger scope of your current issue.

dustysilver-15

Everyone’s case is different , all available information is needed to help you - and we don’t have that on discord, so please contact support from now on for your issue

sagehunter-28 OP

I’m now seeing this but yea I just deposit money off my other phone and just make plays on that

sagehunter-28 OP

It’s unfortunate but it’s whatever

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