Fixing Discord Moderation Bug: AI Message Deletion Issues
Summary
CommunityOne Builders Help addresses a common issue where AI-driven moderation tools incorrectly flag and delete messages. This update explains how the team resolved a bug preventing owners from disabling moderation features on servers with fewer than 50 members. It also highlights improvements to AI confidence levels to prevent false positives and ensure a smoother experience for server administrators.
I'm trying to update the moderation stuff because even though I'm the owner my messages keep getting deleted and I need to fix that but it won't let me and I've done all the things the bot has asked me to do and it still wont work
Discord sent us an expired image link.
Can you give us your server ID?
1534332165607657615
I'm taking a look at it now.
we actually have a requirement of 50 members for minimum for the moderations
Oh hm
Is there anyway to turn it off or is it stuck on until I get more members?
I just want to turn the whole moderation thing off if I can't edit it since I don't havr enough members to do ao
It keeps deleting the things I want to share and I just don't want to deal with it
Yes, that makes sense. I'm going to fix this bug. Sorry, I definitely don't mind you using the moderation feature, but we have it hardcoded in our system to have a minimum 50 members. So I can't really make an exception on the automated side. But I'm gonna turn it off. This is a bug on our side.
It's turned off for now. When you reach 50 again, the feature will automatically turn on.
Thank you yeah I liked having the moderation feature on because it was working really well but it just kept deleteing my messages because it thought they were NSFW when they weren't and it was just getting really annoying. Thank you for turning it off I appreciate it
We've actually just made a push last night about a new round of moderation push.
With AI, you can never be 100% sure, so the things that we did is basically to add confidence level to AI, and only delete messages that we think are with high confidence.
The thing that we've learned over and over again is that people are very sensitive when we accidentally delete messages, because AI said so. This is a really hard problem. We're definitely trying to make more progress out of it. But appreciate people's patience with us.
I mean, we have to do it this way and gradually improve it over time, because the alternative is just not using AI, and you're going to end up with a lot of spam messages that are never going to get deleted on time.
By the way, this is going to sound a bit weird, but if you add a couple more bots into your community, the Sapphire, GameBot, CasinoBot, or whatever bot that you want, we actually count bot as members, so your moderation tool will be automatically enabled. I would love to get more feedback from you about our moderation tool.
Oh yeah I might try adding bits to bring the member count up so I van fix the moderation stuff. Like I don't mind what the AI is doing and I'm ok with it I just wanted to go in and fix it because i forgot to fix it last time i had issues. Like it's bery useful to have it automod as you never know when something bad might be shared and I'll 100% re enable the feature when I get to 50 members again I just eish there was a eay to make it so it'll allow a user to repost what was deleted without having to worry about deleting it again. Like if you cleared the report then it should let the cleared user post what they wanted too without worrying about deleting it again
Yep. For any violations, you can refer the actions. We will remember it, so when the user types in the same message again, we won't delete it. Hold on, let me ask to confirm.
Hey so my server is at 59 members now so i should be able to get moderation back but it wont let me turn it back on
I'd like to get it back on and running because I've tried finding other moderation bots that might be anle tonwork but none of them seem to work in the same way and while it sucked when It was deleting my stuff it was useful when I had people coming in spsmming things that didn't fit the servers vibe
Yeah no still not working:/
let me check!
its gonna be live tomorrow with the updated fix
