Hello! Here are the steps to create a Non-human or 3D Custom Avatars:
- Create your character
- Produce a video in they HeyGen Editing Studio that’s over 2 minutes long and includes the specific LiveAvatar footage instructions
- Submit the video along with a consent video of a real person
- The submission will be rejected automatically at first — don’t worry! Just reach out to our team at [email protected] for approval with the rejected Avatar ID [found in the top right corner under the three dot menu ... ] and a screenshot from the platform where the character was created to confirm it's free for use and doesn’t have an identifiable owner or IP restriction
- Once approved, you’re all set to enjoy your new LiveAvatar!
Here is the guide: https://help.heygen.com/en/articles/10035615-how-to-get-started-with-liveavatar
When you send the email to our support team, please indicate you came from Discord in the subject line