Propr Notice: Points Bug and HYPE Update

Summary

On Propr we report a bug affecting the points page and note the transparency page is temporarily down. The app is back up and functional but HYPE distribution may be impacted while we wait for market stability. The announcement reiterates lessons: give advance notice for big releases and avoid deployments during market volatility, with an apology to affected traders.

We're aware of a bug on the points page. We're waiting for the market to calm down before pushing another app update, so HYPE distribution may be impacted in the meantime. We've also temporarily taken down the transparency page.

Otherwise, the app is back up and fully functional.

A few takeaways from today's outage:

  • Give advance notice before a large production release
  • Don't release during periods of heightened market volatility

Thanks for your understanding. This one's on me. Today we fell short of the experience our traders deserve, please accept my apologies

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