Where Human Judgment Matters Most in AI
Summary
Sapien reflects on lessons from two years and 195 million tasks measuring data quality, and asks where human judgment can have the greatest impact as AI improves. The announcement explores how people can define quality, set acceptable tradeoffs, and retain responsibility for decisions that need human expertise.
One question has shaped much of what we’ve built at Sapien: where can human judgment have the most impact on AI?
When we started, people were doing much of the work of creating and labeling data. After two years and 195 million tasks, we learned how difficult it is to measure quality reliably at scale.
As AI gets better at doing the work itself, the role of human expertise becomes even more important. People need to define what good means, decide which tradeoffs are acceptable, and retain responsibility for the decisions that deserve human judgment.
Where we think human judgment goes next, and why this question is central to Sapien’s long term direction:
https://www.sapien.io/blog/poq-where-human-judgment-goes-next
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