Echo Community Support and Media Update
Summary
In 🏰┇𝐸𝒸𝒽𝑜-𝒞𝑜𝓂𝓂𝓊𝓃𝒾𝓉𝓎-𝐸𝓈𝓉-𝟤𝟢𝟤𝟧┇🏛 this announcement covers resolved channel access and a more stable ticket system, a new Media Team role, and mandatory detailed support forms. Workflows were streamlined into a single intake and forwarding process, a bot is online temporarily, and the Media Team launch is planned for August 2026. This improves support reliability and community coordination.
Fixed
- The channel https://discord.com/channels/1453252296921190493/1453252299139977364/1468648091686273276 is now resolved — you can access the support channels as normal.
- The ticket system has been fixed and operates more stably now.
- The channel https://discord.com/channels/1453252296921190493/1453252299139977364 is now accessible to everyone; the "channel not found" error will no longer appear.
Update
- The @・・・・🔰・Media Team ・🔰・・・・ role has been added. We are finalising full rank details and will publish a formal announcement once confirmed.
- The support ticket form has been updated to include more detailed fields; all sections are now mandatory to complete.
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Ticket workflows have been streamlined into a single general support intake. If you require help from another department, the support team will forward your enquiry directly to the relevant team for you.
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Welcome back @Maya! 🎉
Status is online for the next 24 hours — @・・・・🔰・Development Team ・🔰・・・・ will set it offline once work is done. -
⚠️ Maya’s commands are temporarily disabled. We will announce when they’re re‑enabled!
Upcoming Releases
- 🎬 @・・・・🔰・Media Team ・🔰・・・・ — launching August 2026
- 📝 Marketing Applications — will be posted at:
📄┇𝒶𝓅𝓅𝓁𝒾𝒸𝒶𝓉𝒾𝑜𝓃-𝒻𝑜𝓇𝓂𝓈-𝒿𝑜𝒷𝓈┇📩
- The Media Team will be launching shortly
- The @🚫 ⟪ 𝙽𝚘𝚗-𝚅𝚒𝚜𝚒𝚝𝚘𝚛 ⟫ role will not be able to post links, images, or perform certain other actions.
@🔧Update Ping @👨🏻🔧 Fix Ping
