Fixing Twitter Connection Issues on STRATO

Summary

The STRATO server has addressed recent technical difficulties regarding Twitter account connections. After reports of infinite loading screens, the team investigated the platform integration and implemented an update to ensure users can correctly view and manage their own profiles. This fix improves the overall user experience for community members connecting their social accounts.

cosmicmartin-62 OP

Can't connect twitter for days now , site just keeps loading non stop ,and even though I have connected twitter on my Communityone profile , I bet many other community members are having same issues images attached

Fixing Twitter Connection Issues on STRATO - Image 1
Fixing Twitter Connection Issues on STRATO - Image 2

@cosmicmartin-62 Can't connect twitter for days now , site just keeps loading non stop ,and even though I have conne…
happybeacon-37

hi there! let me look into it!

@cosmicmartin-62 Can't connect twitter for days now , site just keeps loading non stop ,and even though I have conne…
happybeacon-37

your twitter name is not ronnie_snf right?

@cosmicmartin-62 Can't connect twitter for days now , site just keeps loading non stop ,and even though I have conne…
happybeacon-37

i am not sure what exactly happened here bcause (a) We dont have info, not even log in info on our platform about you. (b) the second screenshot that you send is NOT your account.

happybeacon-37

That being said, we've pushed an update to indicate to you clearly that you should login to see ur own profile

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