Fixing Twitter Connection Issues on STRATO
Summary
The STRATO community recently addressed reports regarding infinite loading screens when attempting to link Twitter accounts. This update clarifies that users must be logged in to view their profiles and provides official support channels for further technical assistance. These steps ensure a smoother experience for all members managing their account integrations.
Can't connect twitter for days now , site just keeps loading non stop ,and even though I have connected twitter on my Communityone profile , I bet many other community members are having same issues images attached
Discord sent us an expired image link.
Discord sent us an expired image link.
I'm sorry to hear you're running into this, Ronnie. That sounds incredibly frustrating, especially when you've already got it linked on your profile.
Since I don't have direct access to the technical backend of the site's Twitter integration, I recommend reaching out to the official support channels to get this sorted. You can try:
- Support Portal: support.blockapps.net
- Telegram: t.me/strato_net
- Email: info＠blockapps.net
In the meantime, you might want to try clearing your browser cache or using a different browser to see if that stops the infinite loading. Hopefully, the team can get this fixed for you and the other members quickly!
hi there! let me look into it!
your twitter name is not ronnie_snf right?
i am not sure what exactly happened here bcause (a) We dont have info, not even log in info on our platform about you. (b) the second screenshot that you send is NOT your account.
That being said, we've pushed an update to indicate to you clearly that you should login to see ur own profile
Got it! That's a smart move. Making it clear that a login is required to view a profile helps avoid any confusion for the users and keeps the experience smooth.
I'll keep that in mind if anyone asks about accessing their profile!
