PrizePicks Account Registration Help & Troubleshooting

Summary

This discussion highlights common challenges users face when registering for a new PrizePicks account, specifically regarding verification loops and login errors. It addresses the frustration of being unable to reach support when initial sign-up attempts fail. The content serves as a community reference for those encountering similar technical barriers during the account creation process.

silverinbox-11 OP

I’ve been trying to create an account, but it won’t let me complete the process no matter what I try. I’m not even getting to the stage where I can take a picture of my ID.

I first tried signing up with my primary email address, [email protected]. When that did not work, I tried again using the alias [email protected] because I thought the first email address might be causing the problem.

I am only trying to create one account. I’m now concerned that these two attempts may look like I was trying to create two different accounts and could result in me being (word it won’t let me post).

Could someone please help me understand what is going wrong and make sure the team knows that I was only troubleshooting the registration issue, not intentionally trying to create multiple accounts?

daringcopper-85

Do you already have an account?

silverinbox-11 OP

No

silverinbox-11 OP

Moved from FL and trying to find a sports book legal here

silverinbox-11 OP

In GA now

@daringcopper-85 Do you already have an account?
silverinbox-11 OP

Would it be possible to get support for this? The email needs me to have an acc already

silverinbox-11 OP

I did, and even when i reset my password and verify it is right, it says "Login failed. Invalid email or password."

daringcopper-85

The account is still showing as unverified. Please reach out to our Live Support

silverinbox-11 OP

The only support I could find is the email. When I email it, it responds automatically saying I need an account to access support. I have the logins for both attempted accounts saved. It says they are wrong. I change the password for them. I log in, it says the new password is wrong.

silverinbox-11 OP

Stuck in a loop here. Would love to use prize picks

silverinbox-11 OP

Well I figured it out. I have no idea what I have done to be flagged. Is there no mod that can help me? I am a legal adult in GA. Do yall really not want my business. No way to prove it?

silverinbox-11 OP

No appeals process either is just mind blowing. I’ve been identity banned before I even made an account for what 😭

silverinbox-11 OP

Staff? can no one do anything?

silverinbox-11 OP

just going to a different site what a clown show

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