Fixing PrizePicks Aeropay Withdrawal Issues

Summary

This announcement addresses common withdrawal problems on PrizePicks involving Aeropay email verification. It provides guidance on how to contact support when verification emails fail to arrive and offers updates on the status of the PrizePicks live chat system. Users are advised on the correct channels to resolve payment connectivity issues effectively.

sharpengine-94 OP

Because I already have an Aeropay account for some other reason, it says it is emailing me. However, I never get the email.

sharpengine-94 OP

I still haven’t gotten an email

daringcopper-85

Are you checking your spam?

sharpengine-94 OP

It’s not in my spam either

daringcopper-85

Is the other Aeropay account connected to another email address?

sharpengine-94 OP

it’s connected to my phone number

sharpengine-94 OP

that’s why it makes me email

daringcopper-85

Do you mind sharing a screenshot of the error you're getting?

sharpengine-94 OP

Discord sent us an expired image link.

View on Discord

@daringcopper-85 Do you mind sharing a screenshot of the error you're getting?
sharpengine-94 OP

it gives me this, but then when I check my email nothing is there

sharpengine-94 OP

Discord sent us an expired image link.

View on Discord

sharpengine-94 OP

this is the only emails I have from PrizePicks

sharpengine-94 OP

yea idk what I have to do now…

sharpengine-94 OP

Ok

sharpengine-94 OP

Thank you

daringcopper-85

You can either reach out to them using [email protected] or you can go to our Live Chat service, explain the issue and they'll be able to transfer you to one of our Aeropay Support agents

sharpengine-94 OP

Thank you!

daringcopper-85

You're welcome!

daringcopper-85

Our chat system is down at the moment. We're waiting for the team to fix the issue. We will provide an update once it's fixed 🤝

https://x.com/PrizeSupport/status/2009720891194921157?s=20

daringcopper-85

No, it's not just your account. The entire system is down

daringcopper-85

Hey, just wanted to let you know the chat system is back up. Thank you for your patience 👍

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