Dashboard Access Fixed: Admin Role Hierarchy

Summary

On CommunityOne Builders Help a user could not access the server dashboard despite admin permissions. The announcement explains the cause was role hierarchy parity with the bot role and shows the fix of assigning a higher role. This clarifies permission checks and helps the community avoid similar dashboard access problems.

sunnysummit-15 OP

title says it all

sunnysummit-15 OP

aight got it

sunnysummit-15 OP

you sayin a bot might be stopping me?

sunnysummit-15 OP

ill have to check

ironlizard-68

That might not be the case but let's check.

ironlizard-68

BTW in the role hierarchy, your role is higher than the CommunityOne role, right?

ironlizard-68

Also, drop your server ID here for referrence

sunnysummit-15 OP

1359782568693727324 this is my server ID

sunnysummit-15 OP

uuh as for role hierarchy

sunnysummit-15 OP

we have the same role

sunnysummit-15 OP

infact i told them to give the bot role admin perms which is on the same level as communityone technically

sunnysummit-15 OP

could that be the issue?

ironlizard-68

Try a separate role and see if you could access the dashboard.

sunnysummit-15 OP

alright ill update you tomorrow cuz the speed team doesnt work today and i cant do much about it

ironlizard-68

No worries. We'll be here tomorrow

happybeacon-37

so I just checked our backend with ur info and the server info. u should absolutely have access to the server dashboard...

happybeacon-37

we see that u have admin right

happybeacon-37

if u dont, please let me know and i can do some deep digging to see if there are any bugs

sunnysummit-15 OP

yes sorry I came back for an update

sunnysummit-15 OP

it was role hierarchy

sunnysummit-15 OP

because I gave myself the bot role with admin perms we were on the same highest role technically

sunnysummit-15 OP

I tried with an even higher role and had access to the dashboard after

sunnysummit-15 OP

thx for your time and thanks rain for the suggestion

sunnysummit-15 OP

I edited it to say solved

sunnysummit-15 OP

๐Ÿซก

happybeacon-37

awesome!

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