Confirmation Email Issues and Support Guide
Summary
This PrizePicks announcement covers a login thread about missing confirmation emails. It explains that school or institutional email filters may block messages, advises contacting live support or emailing support, and points users to the in-app Help Center chat. It also recommends asking support about verifying identity to change the account email.
need help getting confirmation email sent
You can request the form through live support or email
Support.com
can you help with sending a confirmation email
What can I help you with ?
basically i set my account up with a school email and the confirmation email is not sending.
Ohhh I see , did you let support know the issue ?
i emailed but they haven’t been much email
*much help
It’s possible the school email is blocking it, might be on the receiving end
i basically need to send the confirmation to a different email is that possible
i have my password and all
Yeah you’d have to ask them if you can use a different email
If you already sent that email you could try live support while you wait
Ask them if there’s any way to verify your identity to change your email
where should i go for that
The help center in the app
Click on the hamburger in the top left
where should I click from there?
bello
Scroll all the way down
And you’ll see chat with support at the bottom
