How to Fix PrizePicks Confirmation Email Issues

Summary

This guide provides assistance for PrizePicks users experiencing issues with account confirmation emails, particularly when using school or restricted email addresses. It outlines the steps to contact live support through the app's help center to verify identity and update account contact information. This is essential for community members needing to resolve login hurdles and secure their accounts.

irondelta-13 OP

need help getting confirmation email sent

@irondelta-13 need help getting confirmation email sent
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You can request the form through live support or email

Support.com

irondelta-13 OP

can you help with sending a confirmation email

@irondelta-13 can you help with sending a confirmation email
dustysilver-15

What can I help you with ?

irondelta-13 OP

basically i set my account up with a school email and the confirmation email is not sending.

dustysilver-15

Ohhh I see , did you let support know the issue ?

irondelta-13 OP

i emailed but they haven’t been much email

irondelta-13 OP

*much help

dustysilver-15

It’s possible the school email is blocking it, might be on the receiving end

irondelta-13 OP

i basically need to send the confirmation to a different email is that possible

irondelta-13 OP

i have my password and all

dustysilver-15

Yeah you’d have to ask them if you can use a different email

dustysilver-15

If you already sent that email you could try live support while you wait

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Ask them if there’s any way to verify your identity to change your email

irondelta-13 OP

where should i go for that

dustysilver-15

The help center in the app

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Click on the hamburger in the top left

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Discord sent us an expired image link.

View on Discord

irondelta-13 OP

where should I click from there?

irondelta-13 OP

bello

@irondelta-13 bello
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Scroll all the way down

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And you’ll see chat with support at the bottom

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