PrizePicks Account Login Issues and Self-Exclusion Errors

Summary

This discussion on the PrizePicks server highlights growing community concerns regarding unexpected account lockouts and self-exclusion notifications. Users report being unable to access their funds or log in after password resets, despite not initiating these changes themselves. The thread serves as a central hub for members to share their experiences with these login errors and the lack of clarity from support regarding the duration of these account restrictions.

ivorycipher-98 OP

Won’t let me login to my account after resetting the password and I got this email.

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ivorycipher-98 OP

Won’t let me login to my account after resetting the password and I got this email.

ivorycipher-98 OP

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ivorycipher-98 OP

How long is that?

ivorycipher-98 OP

And what does that even mean

ivorycipher-98 OP

I didn’t even choose that

ivorycipher-98 OP

^

daringcopper-85

Only you can make those changes to your account. It is for however long you put

warmdelta-80

The exact same thing is happening to me bro

warmdelta-80

I never self excluded my self and they won’t let me log into my account

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@warmdelta-80 I never self excluded my self and they won’t let me log into my account ![image](https://cdn.discor…
ivorycipher-98 OP

Exactly!! It’s crazy I dunno how to even do that 😭

@ivorycipher-98 Exactly!! It’s crazy I dunno how to even do that 😭
warmdelta-80

I have money in that account as well. The moment I tried to withdraw error then I wake up to my account gone and I didn’t do anything

@warmdelta-80 I have money in that account as well. The moment I tried to withdraw error then I wake up to my acc…
ivorycipher-98 OP

Exactly you’re in your account one moment and then you can’t get back in

@ivorycipher-98 Exactly you’re in your account one moment and then you can’t get back in
warmdelta-80

I’m guessing there’s no one that is support that can actually help us in here no ?

@warmdelta-80 I’m guessing there’s no one that is support that can actually help us in here no ?
ivorycipher-98 OP

That’s how it seems, because they all say we did even tho we both know we didn’t

ivorycipher-98 OP

And no idea how long it’s even for

@ivorycipher-98 That’s how it seems, because they all say we did even tho we both know we didn’t
warmdelta-80

Wow. I asked that to support and they said we can share details or anything

warmdelta-80

This is insane

warmdelta-80

I have money in that account too. So ig my money just poofs into the air

@warmdelta-80 Wow. I asked that to support and they said we can share details or anything
ivorycipher-98 OP

Yeah it is bec we can’t even get details of anything on it bec we can’t get into our stuff

@warmdelta-80 I have money in that account too. So ig my money just poofs into the air
ivorycipher-98 OP

I think this lasts for a certain amount of time

ivorycipher-98 OP

Which idk how long it is

ivorycipher-98 OP

Could be a month

@ivorycipher-98 Could be a month
warmdelta-80

Love to hear that let’s go

warmdelta-80

Could be indefinite

warmdelta-80

You don’t have multiple accounts or anything right and you are at the age to actually play

@warmdelta-80 Could be indefinite
ivorycipher-98 OP

Exactly we have no idea how long and everyone keeps saying “we did it”

@warmdelta-80 You don’t have multiple accounts or anything right and you are at the age to actually play
ivorycipher-98 OP

Yes

warmdelta-80

Crazy. Nobody to call either just chalked

ivorycipher-98 OP

Yup

ivorycipher-98 OP

And no one seems to be responding to this

ivorycipher-98 OP

No help

@ivorycipher-98 And no one seems to be responding to this
warmdelta-80

Gg bro

@warmdelta-80 Gg bro
ivorycipher-98 OP

Yeah…

ivorycipher-98 OP

Matter of time I guess’s

@ivorycipher-98 Matter of time I guess’s
warmdelta-80

I was talking to one person and she said it will take me 5-10 minutes and then 1 minute later I get a email from Jason

warmdelta-80

With that response

@warmdelta-80 With that response
ivorycipher-98 OP

What’ they say

warmdelta-80

Yea

ivorycipher-98 OP

We’re cooked

@ivorycipher-98 We’re cooked
warmdelta-80

Keep in touch if your account comes back

warmdelta-80

Maybe we just got the short end of a glitch

@warmdelta-80 Keep in touch if your account comes back
ivorycipher-98 OP

Yeah I got you

ivorycipher-98 OP

I accepted

warmdelta-80

Cubs ? Are you from the area ?

warmdelta-80

I’m a Sox fan

ivorycipher-98 OP

I’m from Kankakee but out of state now but moving back to the area in 3 weeks actually

@warmdelta-80 I’m a Sox fan
ivorycipher-98 OP

That’s sick yall having a good heat

@ivorycipher-98 I’m from Kankakee but out of state now but moving back to the area in 3 weeks actually
warmdelta-80

Nice

warmdelta-80

South suburbs for me

@warmdelta-80 South suburbs for me
ivorycipher-98 OP

Nice man

ivorycipher-98 OP

Well I tagged support on your post hopefully we figure something out

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