CommunityOne Shop Purchase Message Issue
Summary
CommunityOne Builders Help discusses a bug where the bot creates shop purchase channels but does not post the purchased item embed even with administrator rights. The thread covers troubleshooting steps, testing results, and reveals an auto-delete configuration from another bot caused the missing messages. Guidance includes checking channel permissions or removing send message rights to control where CommunityOne posts.
The bot even though it has adminstrator no longer sends a message on any of the opened Shop Purchase tickets to show what item they bought or the communityone setup channel.
Are you still having the issue? Sometimes discord's connection can get a bit congested for brief random times
If you're still having the issue please share your server id and I'll take a look!
hm ill report back once someone buys an item again
yup didnt show up again
bot has adminstrator and everything
the channel was created but the bot doesnt send a message inside
please tell me your server id
1359782568693727324 here ya go
Can I quickly join the server just to troubleshoot?
yeah of course
do you need an invite link?
yep
I just tried the leaderboard and all the shop buttons and they seem to be working fine ๐ค
Is the issue when someone actually tries to buy an item or just when they click on the button?
when they buy the item
the channel is created
however communityone doesn't respond with the usual "" embed etc
infact nothing shows up at all
DOes this happen with all items or which ones?
well so far it happened with the TW Coins one
not sure about the rest
no one bought em yet
nevermind I'm stupid
I forgot I enabled a different bot to make communityone's messages auto delete if they aren't in the chatbot channel cuz people kept pinging it in different channels
and it deleted in the item shop areas too
okay that's my bad lol
Oh lol
Thanks for letting us know
*would really like a feature that lets us disable it from channels though 
*
I think what you can do for this is to remove Send Message Permission from the channels you don't want it to send messages in.
yeah fair enough
