Dashboard Error 500 Help & Analytics Setup
Summary
CommunityOne Builders Help thread guides members through resolving a Server Error 500 when loading the dashboard and completing analytics setup. It explains running /check-configuration, verifying admin permissions, selecting channels to track, and how perks are assigned. This helps server owners get analytics working and ensures the bot functions correctly.
Hey! I'm getting a "Server error 500" message when loading the dashboard. I've already added the bot......is something wrong?
for the analytics right? try run /check-configuration to see if we have all the permissions
if it looks all good, then give me ur server id
I have 2 servers i am setting up
1299355486340251678 I am getting the error when loading the dashboard
801559161065963540 I can load the dashboard fine
for 1299355486340251678, it doesn't look like that u have the channels setup
can u go to the dashboard and give us the list of channels that you want us to track
The problem is I cant load the dashboard. I keep getting "server error 500"
Could you also give me the perks for the server Ids I listed please? Thanks ๐
Discord sent us an expired image link.
Discord sent us an expired image link.
just give u a freeplus
u have to go to ur dashboard and first tell us which channels to setup for the analytics
this is the link to setup the analytics https://communityone.io/dashboard/1299355486340251678/analytics/
Also just wanted to check, do you also have admin permissions for this server?
I was able to access the dashboard using this link. The link the bot gave me didn't load the dashboard
Yes, I have admin in both servers.
One of them "The Server Network" is just a new small server for sharing discord tips and finding mods etc.....so once this bot is set up in it, I'll be posting a feature post to tell all the server owners about it!
Thanks for both of your help! Great to see a new helpful bot that server owners actually needed
yep, it checks if u have permissions
and then will show blank if u dont.
in case someone else changes
wait.. u are saying that u have admin right and dont see the dashboard?
Im the server owner of the one that showed the error everytime I tried to load the dashboard.....It loaded using the link you provided and now there's no issue....
The other server , I am admin and had no problems.
Not sure what the issue was but its resolved now so thank you!
Hey the hype feature isn't creating the 2 channels in server id 801559161065963540.
The bot has permissions and I've tried configuring the bot.
Discord sent us an expired image link.
Discord sent us an expired image link.
Or do you know how I can fix the above?
Sorry for the pings
No worries. Just ping away hahaha
You mean the item shop and the leaderboard channel?
I think the Hype Engine is turned off in this server? Can you check the dashboard.
Yeah i just turned it on today but it didn't create the channels....it says its enabled on the dashboard but has permission issues but I gave it admin perms
can you do /check-configuration?
Still the same as above svreenshots
Discord sent us an expired image link.
Discord sent us an expired image link.
Hmm. Yeah should be good with permissions.
Can you check back again later. Will have the team check on this
Yep thanks pal. I'll have a nap ๐
catch u later broo
Any update on this
Hi can you check now?
The shop is created but not leaderboard
Discord sent us an expired image link.
can u check it
Has anybody completed at least one quest this week?
The quest channel will appear when there's a leaderboard update, but if there's no activity for the given week then the bot won't attempt to create one
I just set it up yesterday so no channel has ever been there (sorry for late response)
All sorted now...thanks
