Dashboard Error 500 Help & Analytics Setup

for the analytics right? try run /check-configuration to see if we have all the permissions

if it looks all good, then give me ur server id

I have 2 servers i am setting up

1299355486340251678 I am getting the error when loading the dashboard

801559161065963540 I can load the dashboard fine

for 1299355486340251678, it doesn't look like that u have the channels setup

can u go to the dashboard and give us the list of channels that you want us to track

The problem is I cant load the dashboard. I keep getting "server error 500"

Could you also give me the perks for the server Ids I listed please? Thanks 🙂

just give u a freeplus

u have to go to ur dashboard and first tell us which channels to setup for the analytics

this is the link to setup the analytics https://communityone.io/dashboard/1299355486340251678/analytics/

Also just wanted to check, do you also have admin permissions for this server?

I was able to access the dashboard using this link. The link the bot gave me didn't load the dashboard

Yes, I have admin in both servers.

One of them "The Server Network" is just a new small server for sharing discord tips and finding mods etc.....so once this bot is set up in it, I'll be posting a feature post to tell all the server owners about it!

Thanks for both of your help! Great to see a new helpful bot that server owners actually needed

yep, it checks if u have permissions

and then will show blank if u dont.

in case someone else changes

wait.. u are saying that u have admin right and dont see the dashboard?

Im the server owner of the one that showed the error everytime I tried to load the dashboard.....It loaded using the link you provided and now there's no issue....
The other server , I am admin and had no problems.

Not sure what the issue was but its resolved now so thank you!

Hey the hype feature isn't creating the 2 channels in server id 801559161065963540.

The bot has permissions and I've tried configuring the bot.

Or do you know how I can fix the above?

Sorry for the pings

No worries. Just ping away hahaha

You mean the item shop and the leaderboard channel?

I think the Hype Engine is turned off in this server? Can you check the dashboard.

Yeah i just turned it on today but it didn't create the channels....it says its enabled on the dashboard but has permission issues but I gave it admin perms

can you do /check-configuration?

Still the same as above svreenshots

Hmm. Yeah should be good with permissions.

Can you check back again later. Will have the team check on this

Yep thanks pal. I'll have a nap 😂

catch u later broo

Any update on this

Hi can you check now?

The shop is created but not leaderboard

can u check it

Has anybody completed at least one quest this week?

The quest channel will appear when there's a leaderboard update, but if there's no activity for the given week then the bot won't attempt to create one

I just set it up yesterday so no channel has ever been there (sorry for late response)

All sorted now...thanks