Fixing Custom Quests Not Showing in CommunityOne Builders

Summary

This announcement from CommunityOne Builders Help addresses a common issue where custom quests fail to display for server members. It clarifies that reaching the limit of 100 completed basic custom quests on the Free Plus tier causes these features to stop showing. Understanding these usage caps is essential for community managers to maintain active quest systems on their servers.

happybeacon-37 OP

Custom quests not working....

can you give us the server ID and we will look into it.

sunnysummit-15

it's this one

sunnysummit-15

1359782568693727324

sunnysummit-15
sharpquartz-72

Which custom quests? Also what do you mean by not working? Like, do they not get correctly completed or not get shown at all?

sunnysummit-15

not get shown at all

sunnysummit-15

and I mean all of em

happybeacon-37 OP

hi!

happybeacon-37 OP

yes... actually just checked, the reason is that you guys are on a free plus tier and have used up all the custom quest limits

happybeacon-37 OP

thats why we stop showing the custom quests to the users

sunnysummit-15

aah

sunnysummit-15

I didn't even know that was a thing

sunnysummit-15

alright tysm

sharpquartz-72

Just for reference, the basic custom quest limit for free servers is 100 completed basic custom quests (basically all custom ones, except API and token related)

sunnysummit-15

gotcha thx

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