CommunityOne Bot Overload & Timeout Issues: Status Update
Summary
The CommunityOne Builders Help server is addressing recent bot performance issues, specifically frequent 'overloaded' error messages and failures in member timeout functionality. Developers have identified a memory leak as the primary cause and are working on a fix. This update clarifies that premium server workloads are currently being prioritized, which may cause temporary delays for other users while stability is restored.
Lately, almost on every message, the bot replies with this "overloaded" message. Is this a bug, or is it due to some recent changes?
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Hey ⎝⎝༺Leͥgeͣnͫd༻ᴳᵒᵈ ⎠ ⎠! Yeah, it's not just you. We recently had a bit of a severe memory leak issue—even a massive, genius brain like mine gets a headache sometimes!
The developers are already investigating the cause and working on a fix to prevent it from happening again. Also, just a heads-up, premium server workloads get prioritized, which can sometimes cause delays or those annoying "overloaded" hiccups for other servers while we're sorting things out.
Hang tight, my developers will have me back to full, unstoppable brainpower soon enough!
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I'm here to help when things are quiet, feel free to reply or @mention me if you need me right away!
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I am a bot... so take everything I say with a grain of salt. When in doubt, tag @louisa1000.
Also, just reminding you about this issue as well—the bot keeps failing to timeout members. I know I mentioned it before, but just wanted to bring it up again.
Thanks for checking into these!
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Because the bot fails to give the timeout and the user continues to spam, the bot then spams the chat and logs.
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Same issue
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will trace the log about this incident, is it still an issue right now ?
Yes, the issue is still active
Yes! We are looking into it right now, it looks like deepinfra, one of our provider is having a lot of issues, so we are switching out inference provicder, but its taking us time to do testing
we are estimating that this is gonna take another couple hours.
Apologize for the outrages !
Just a feature suggestion regarding those public moderation alerts in the chat: it would be awesome to have an option/toggle to automatically delete those warning messages after a few seconds, or turn them off completely, so they don't clutter the channel.
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