PrizePicks Account Verification & Login Troubleshooting Guid
Summary
This announcement addresses common technical hurdles users face when creating or verifying a PrizePicks account. It provides guidance on resolving registration blocks and troubleshooting failed identity verification attempts. By following these steps, community members can learn how to contact support effectively and manage existing account conflicts to ensure a smooth experience on the PrizePicks platform.
When I put my email, legal name, and my address, I cannot go any further after putting my address no matter what I do.
I tried to email support and it did not help because it needs me to have a PrizePicks account.
Hey
You can try contacting Live Support anonymously via the web page on your web browser.
It's possible you're being blocked from creating an account but you could speak to someone w/ access to the back-end to confirm that. FYI - they wouldn't be able to give you the reason why you're blocked if that's the case.
Double check that you do not already have an account created
So it turns out I had an account created already
But when I tried to verify just now
It just kicked me out my account and said I failed the verification
I don’t understand why when I got my ID last week and it’s my face and my ID
Can you help
