PrizePicks Account Self-Exclusion Issues & Support Help
Summary
This discussion highlights ongoing concerns within the PrizePicks community regarding unexpected account self-exclusion. Users are reporting difficulties accessing their accounts without prior notification or email confirmation, leading to frustration with current support response times. The thread serves as a hub for members to share their experiences and seek information on potential resolution timeframes for locked accounts.
I never excluded myself nor did I ever receive an email about me doing that, and I have multiple support saying I did. What’s wrong ?
Same thing here never did that.
Both of us never self excluded we were logged in and both can’t get back in
That portion of the app can only be accessed by you. We have no control over it so either you or someone who has access to your device/account did it. There isn't anything we can do until the time frame is up
What’s the lowest time it could be?
Am I supposed to get an email if I “self excluded” myself ?
Never got one if so
No help whatsoever lol. Just want info get automated response because they probably don’t know either
Literally it’s crazy
I juts want a time
Talking to one person then an automated chat comes from another. W support
Yeah no help at all
Sent
Sent
I jus got this and I didn’t do anything help
did you find anything?
Anyone?
Didn’t get my 10 back from protected play
Gg
Where’s support bro
Nobody can help us bro just chalk the accounts
Nor can we make new ones either cause of the information lmao
W support man
Hopefully we get something around the 30 day mark
Nah they don’t do anything it’s been a month and a half and I haven’t gotten anything from support after doing what they wanted for my account they’re useless
Yeah it’s insane
Can’t even look at the board on my own so I can tell my friends what to put in for me
Same stuff as last time
20 days later still have no idea why this happened
That’s good atleast
I mean 10 more days ig
